Kumaran Silks Chennai Customer Shopping Email ID & Phone Number : kumaransilksonline.com
Company : Kumaran Silks
Head Quarters : Chennai
Industry : Textiles
Service / Product : Mens & Womens Wear, Kids Wear, Silk Sarees,Etc..
Website : www.kumaransilksonline.com
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Kumaran Silks Customer Care
Tel : +91-4424348844
FAX : +91-4424343797
Related : Jeyachandran Textiles Customer Support Number : www.customercare.gen.in/9291.html
Shipping Policy
Shop Online With Kumaransilks :
** From our Home Page you can browse through our collection either from the top menu, or by clicking on the icons below the banner and selecting a category.
** Please browse our Collection in each category to find your favorite item/s.
** Double click on the item. You will then be taken to a page to view your selected item.
** Choose the size/customization/accessories and click on the BUY NOW button to add the item of your choice to your shopping cart.
** From the shopping Cart Page you can choose to do more shopping or proceed to purchase by clicking on the checkout button.
** You will be directed to the login page where you will need to login to your account or register yourself or alternatively choose guest checkout to checkout without creating an account.
Rreceive my items after I place an order :
** We normally ship your orders within 2-3 working days.
** However if your order is customized, shipping might take up to 10 days or in some cases, we may take longer, up to 7 working days,to ship the order as we may have to procure it from our suppliers.
Cost of Delivery
** We offer Free Shipping in India and we ship to over 200 countries all over the world.
** All International shipping locations are listed as options during checkout.
** Shipping Charges are based on shipping destination and weight of product purchased at 500 gram slabs.
cancel order :
** If you haven’t yet paid for your order, on the Shopping Cart Page, you have the option to remove item/s you no longer wish to buy.
** If you haven’t yet paid for your order, on the Checkout Page, you will have the option to cancel your order.
** If you have already made payment, our Returns and Exchanges Policy will apply.**
Offline payment options :
** Presently we do not have an offline payment option, however if you really wish to purchase an item from our collection offline you may contact us with your request and we will see how best we could help you.
Return Policy
** All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
** For your protection, we recommend that you use a reputed courier or insured Parcel Post for your return.
** Enclose the original packing slip with the item and make sure to keep a copy of the packing slip for your records.
Ship the return package to
Kumaran Silks.
KSO Returns Department
12 Nageswaran Road
T.Nagar
Chennai, 600017
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse
Damaged or Defective Items :
** If you receive a damaged or defective item, contact a Customer Service Representative within 10 days of delivery at 91 44 24348844.
** Please supply the representative with your order number, item number and tracking number from your original confirmation e-mail.
** The representative will also need your e-mail address and phone number.
** kumaransilksonline.com will make every reasonable effort to assist you with your return.
** If you do not contact Customer Service, you are responsible for all return shipping charges.
** If there is extensive damage to the carton, contact our Customer Service representative immediately at 91 44 24348844.
** Please have your order number available when you contact the Customer Service Representative.
Kumaran Silks must be ashamed for the unsafe sale which was conducted. Shows that Kumaran Silks is not bothered about its customer’s safety. Clearly shows greed. I have stopped shopping from their unless they apologize for their careless behaviour
I want to order 2 sarees which I selected and could not pick up before shop closure time. I want to get it by shipping.I visited the store on 24/02/2017. The total amount is approximately Rupees 10,000. Please contact me, I am trying but no one is picking the call if I call to customer service.