HDB Financial Services Mumbai Customer Support Number : hdbfs.com

Company : HDB Financial Services Limited,
Office Location : Mumbai
Industry : Financial Services
Service/Product : Financial Services
Website : https://www.hdbfs.com/customer-support#

HDB Financial Customer Support Number

It is our constant endeavour to provide you with the best of financial services. In case you want to get in touch with us for any service related requests or queries such as feedback, suggestion, complaint or otherwise, this is your space.

Related : Kosamattam Finance Kottayam Customer Service Toll Free Number : www.customercare.gen.in/12967.html

In case you are interested in HDB for any loan requirement, then please click on Apply Online to get in touch with us. We will ensure that your voice reaches us and is acted upon promptly.

Information on our grievance handling and escalation of complaints will be available in all our offices.

If you have a complaint or a Grievance about our Products and Services including services provided by our Outsourced agencies, please feel free to contact us.

Customer Contact Address

Registered Office :
HDB Financial Services Ltd.,
Radhika, 2nd Floor,
Law Garden Road,
Navrangpura, Ahmedabad – 380009.

Corporate Office :
HDB Financial Services Limited,
Ground Floor, Zenith House,
Keshavrao Khadye Marg,
Mahalaxmi, Mumbai – 400034.

Branch Address

Tamil Nadu

Adambakkam :
(St. Thomas Mount)
First Floor, 37/48,
Vellalar Street,
Adambakkam, Chennai – 600088

Adyar :
44 (old No.8),
Plot no.156, 3rd Floor,
Krishnashree Apartment,
1st Main Road,
Gandhi Nagar,
Adyar, Chennai – 600020

Aminjaikarai :
Victory Towers,
First Floor, No.724/725,
Periyar EVR Salai (Poonamallee High Road),
Shenoy Nagar,
Chennai – 600029

Ashok Nagar :
(K K Nagar) (Not Available In Map)
First Floor,
Sri Sai, Plot No.869,
Door No.42,
Dr. A. Ramasamy Road,
K.K.Nagar,
Chennai – 600078

Avadi :
Second Floor,
Ayyapa Arcade,
308/A, CTH Road,
Avadi, Chennai – 600054

G P Road :
105/57 G.P. Road, Chennai 600002
George Town
Abarna Complex,
Second Floor,
No.51 Parrys Venkatachalam Iyer St.,
Broad Way Road, George Town,
Chennai – 600001

Maharashtra

Baramati :
First Floor,
Mahati Complex,
Above Bandhan Bank,
Shriram Nagar,
Bhigwan Road,
Baramati – 413102,
Dist. Pune,

Bhiwandi :
(Not Available In Map)
Third Floor, Shop No. 307,
Mahipatrai Chambers,
Bhiwandi Kalyan Road,
Above Vijay Sales,
Bhiwandi – 421302,
Dist. Thane

Ahmednagar :
Office No.204, 205 and 206,
Sai Midas, Second Floor,
Nagar Manmad Road,
Near Bajaj Two Wheeler Showroom,
Savedi, Ahmednagar – 414003,
District – Ahmednagar

Ahmednagar (MG Road :
First Floor, 10/32,
M G Road, Telikhunt,
In Front of Waman Haripet Jewellers,
Ahmednagar – 414001

Bihar

Begusarai :
(Not Available In Map)
First Floor,
Har Har Mahadev Chowk,
Chhitrour House,
East Of HDFC Bank,
Post-RTS,
Begusarai – 851117

Darbhanga :
(Not Available In Map)
Second Floor,
Raj Complex,
Near Poor Home,
Station Road,
Mirzapur,
Darbhanga – 846004
Dist. Bihar

Patna :
Third Floor,
301, UPA Complex,
Arya Kumar Road,
Rajendra Nagar,
Patna – 800016

Kerala

Alappuzha :
(Alleppey) (Not Available In Map)
Sundaram Square,
Ground Floor,
Paravur,
Punnapra,
Alleppey – 688014

Calicut :
1st Floor,
Indo Arcade,
Cherooty Road,
Calicut-673032

Kakkanad :
(Not Available In Map)
Second Floor,
Door No.11/275D2,
Kallumkal Building Colony,
Bus Stop, Vazhakala,
Post Thrikkakara,
Kakkanad – 682021

Kochi :
2nd floor, door #37/1912 – J,
K – CHAITHANYA Buildings,
Opp Swapnil Apartments,
Kaloor – Kadavanthara Road,
Kadavanthra,
Kochi -682 017

Kollam :
Creative Complex,
First Floor,
Above ICICI Bank,
Shastri Junction,
Kadappakada,
Kollam-691008

Kottayam :
Pulimoottil Arcade,
Near Plantation Corporation,
Muttambalam
P.O Kanjikuzhi,
Kottayam – 686004

Customer Service Number

** Customer Service Timings at all HDB branches will be from 10 am to 4:00 pm. (Mon to Sat, excluding 1st & 2nd Sat & national holidays)

Step 1

Queries / Feedback / Complaints :
You can reach us for any query/complaint through any of our access channels mentioned below :
Call us: +91 44 4298 4541
Time : 10.00 am to 6:00 pm, Monday-Friday, excluding national holidays)

Email Us: Please click on this link Query/Request/Complaint/Feedback

Write to Us :
Existing Customers: Please quote your Loan Account Number to our Customer Support Officer when you call or email)
You will receive a response within 15 working days.**

Step 2

Complaints Redressal
** If the resolution of your complaint provided in Step 1 does not meet your expectation or you did not receive a response within the defined timescales; you can send in your escalations to our Customer Services Manager. Please click on this link Customer Escalations.
** Please quote your Ticket or Request Number along with your Loan Account Number to our Customer Escalations Team when you call or email
** You will receive a response within 15 working days.

Step 3

Grievance Redressal Officer :
** If the resolution of your complaint provided in Step 2 does not meet your expectation or you did not receive a response within the defined timescales; you can send in your escalations to our Grievance Redressal Officer. Please click on this link GRO Escalations.

Call us: +91 44 6656 7852 (10.00 am to 6:00 pm, Monday-Friday, excluding national holidays)

Write to Us :
** Please quote your Ticket or Request Number along with your Loan Account Number to our Customer Escalations Team when you call or email
** You will receive a response within 15 working days.

** Company shall ensure that all the complaints received are recorded and resolved, but shall also ensure effective monitoring / escalation mechanism to the senior functionary responsible so as to make sure that none of the complaints remain unresolved.

** The Unit shall be responsible for providing adequate resolution to all escalated complaints received at their end.

** Complaints shall be resolved in a proper and time bound manner with detailed advice to the customer. In case the resolution needs time, an interim response, acknowledging the complaint shall be issued.

If your complaint / dispute is not redressed within a period of one month, you may appeal to :
The Officer-in-charge
Reserve Bank of India
1st Floor, Department of Non-Banking supervision
Near Gandhi Bridge, Ahmedabad – 380006.