AXA Life Insurance Company Mumbai Customer Care Service Number : bharti-axalife.com

Company : Bharti AXA Life Insurance Company Limited
Head Quarters : Mumbai
Industry : Insurance
Service / Product : Life insurance,health insurance,General Insurance
Website : www.bharti-axalife.com

Customer Care :
** You can also contact us for any queries or requests in any of the following ways.

Call us at toll free number : 1800-102-4444 [9 am to 9 pm Monday to Saturday]

SMS : SERVICE at 56677

Email :
** Send a letter to the nearest Bharti AXA Life Insurance branch or mail it to
** email us service AT bharti-axalife.com

Grievance Redressal :
Step 1 :
In case you have any grievance, you may approach our Grievance Redressal Cell at any of the below mentioned touch points
** Call us at our toll free no. 1800 102 4444
** Write to us at complaints.unit AT bharti-axalife.com
** Lodge your complaint online
** Write in to our below Head Office address:
** Grievance Redressal Cell
** Bharti AXA Life Insurance Company Ltd.
** Unit No. 601 & 602, 6th floor, Raheja Titanium,
** Off Western Express Highway,
** Goregaon (E), Mumbai-400 063.
** Visit our nearest branch and meet our Grievance Officer who will assist you to resolve your grievance/ lodge your complaint.
** You will receive our response within 14 calendar days from the date of receipt of your complaint.

Step 2 :
In case you are not satisfied with the decision of the above office/officer or you have not received any response within 14 calendar days, you may contact our Senior Grievance Redressal Officer:
** Write to our Grievance Redressal Officer at:
** Bharti AXA Life Insurance Company Ltd.
** Unit No. 601 & 602, 6th floor, Raheja Titanium,
** Off Western Express Highway,
** Goregaon (E), Mumbai-400 063.
** Lodge your complaint online
** Email us at head.customerservice AT bharti-axalife.com
** You are requested to inform us about your complaint within 8 weeks of receipt of resolution, failing which we will deem the complaint to be satisfactorily resolved

Step 3 :
** In case you are not satisfied with the decision/ resolution of the Company, you may approach the Insurance Ombudsman through the IRDA website irda.gov.in or Click here for the contact details of the Insurance Ombudsman Offices.

Step 4 :
Grievance Officer Contact :
** In case you have any grievance related to processing of your sensitive personal information, you may contact our Grievance Officer at the following address:
** C.L. Baradhwaj
** Grievance Redressal Officer
** Bharti AXA Life Insurance Company Ltd.
** Unit No. 601&602, 6th floor, Raheja Titanium
** Off Western Express Highway
** Goregaon(E), Mumabi-400063

About Us :
Bharti AXA Life is a life Insurance player that was started in 2006. It brings together strong financial expertise of the Paris-headquartered AXA Group and Bharti Enterprises – one of India’s leading business groups with interests in telecom, agricultural business, financial services, and retail. The joint venture has a 74% stake from Bharti and 26% stake from AXA .The company launched national operations in December 2006. Today, Bharti AXA Life has a national footprint of distributors trained to provide quality financial advice and insurance solutions to the large Indian customer base.