www.customercare.gen.in

Company : CakeZone FoodTech Pvt Ltd.
Head Quarters : Bangalore
Industry : Online Shopping
Service/Product : Cakes, Flowers
Website : halfcute [dot] com

CakeZone FoodTech Customer Support Number

Email : support AT cakezone.com
Call us : +91-80-39513573

Related : Just Cakes Pune Customer Service Contact Number : www.customercare.gen.in/5685.html

Contact us :
346, 9th main, 14th cross,
Indiranagar 2nd Stage
Bengaluru, Karnataka – 560038

Plot 588, Sri Swamy Ayyapa Society,
Hyderabad, Telangana – 500081

Refund/Cancellation Policy

** No cancellation for Express/Same Day delivery orders.
** Our policy lasts until 24 hours before the delivery. If you cancel the order after 24 hours before delivery, unfortunately we can’t offer you a refund or exchange.
** To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
** To complete your return, we require a receipt or proof of purchase.
** Please do not send your purchase back to the manufacturer.
** There are certain situations where only partial refunds are granted: (if applicable)
** Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable) :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) :
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support AT cakezone.com.

Sale items (if applicable) :
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) :
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support AT cakezone.com.

Shipping :
** We usually ship the product according to the delivery date and time requested by the user ranging from 1 hour to 2 weeks after receiving the order.
** To return your product, send us an email at support AT cakezone.com.
** You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
** Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online.

PII, as used in information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, Open a Support Ticket or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
** To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
** To allow us to better service you in responding to your customer service requests.
** To quickly process your transactions.
** To follow up with them after correspondence (live chat, email or phone inquiries).