Company : State Bank Rewardz
Head Quarters : Mumbai
Industry : Bank
Service/Product : Shopping, Personal Care, Gifts & Experience, Travel, Entertainment, Recharge
Website : https://www.statebankrewardz.com
State Bank Rewardz Toll Free Number
1800-209-8500 (Toll Free number from BSNL & MTNL networks only)
6000-8500 (Local call charges apply from Mobile or Landline, anywhere in India)
Related : State Bank of Bikaner & Jaipur Delhi Customer Toll Free Number : www.customercare.gen.in/3013.html
StateBankRewardz Service Centre:
Postal Address:
Chhibber House,
2nd Floor, Sakinaka Junction,
Andheri-Kurla Road, Andheri (East), Mumbai,
Pin Code – 400072
India
Email Address
Email General Queries ( info AT StateBankRewardz.com )
Email Member Support ( membersupport AT StateBankRewardz.com )
Email Partner Information ( partner AT StateBankRewardz.com )
You can contact us on:
6000-8500 (Local call charges apply from Mobile or Landline, anywhere in India)
1800-209-8500 (Toll Free number from BSNL & MTNL networks only)
Operational Hours*:
Monday to Saturday from 9 AM – 9 PM
Sunday from 9 AM – 6 PM
*Please Note: Our Service Centre is non-operational on all National Holidays
FAQ
What is State Bank Rewardz?
State Bank Rewardz is an Enterprise Wide Loyalty Program initiated by State Bank Group to award its customers with Reward Points for transactions across many banking services. These Reward Points can be redeemed for a wide range of consumer products and services.
What are the benefits of State Bank Rewardz membership?
State Bank Group customers are rewarded for various transactions across multiple banking services. These Reward Points can be used to redeem a wide range of products and services like merchandise, movie tickets, mobile/DTH recharge, SBI gift cards, airline tickets, bus tickets and many more. The more you transact, the more you get rewarded!
How do I become a Customer?
As a State Bank Group customer, you are automatically enrolled as a State Bank Rewardz member. All you need to do is activate your account through the website or the State Bank Rewardz app available in Android and iOS versions by clicking on “Sign Up” and following the basic registration steps.
How do I activate my account?
You can activate your account by visiting the State Bank Rewardz website StateBankRewardz.com or by downloading the State Bank Rewardz mobile app (available in Android and iOS versions).
Click on “Sign Up” and follow the below steps:
Enter your State Bank Debit Card number or Customer ID (CIF)
The first four digits of your Account number is will be displayed. Please enter the last five digits of the same Account number
An OTP will be sent to your mobile number and email ID as updated with the Bank
Enter the OTP
Select your username and a password to complete the registration process successfully
Is State Bank Rewardz open for all customers of State Bank Group?
Customers of all banks of State Bank Group (i.e. State Bank of India and the Associate Banks of State Bank Group) can earn points for debit card transactions.
Currently, only State Bank of India customers earn points for the remaining channels – Internet Banking, Mobile Banking, Personal Banking, Loans, SME Accounts and Rural Banking. Associate Banks of State Bank Group for the above channels will be merged into State Bank Rewardz soon.
Is State Bank Rewardz safe?
State Bank Rewardz is absolutely safe and is governed by PCI-DSS, a security standard followed world over. While doing financial transactions, all information transmitted by you and State Bank Rewardz is done through SSL, a secure and safety protocol.
How can I check my Reward Points status?
You can check you Rewardz Point by logging in to your State Bank Rewardz account on the website or mobile app. All you need to do is have your State Bank Rewardz user ID and password. If you have not registered yet, simply activate your account by clicking on Sign Up.
Can I edit my profile, like email address and phone? How can I edit it?
No, you cannot modify your details like mobile number and e-mail address online. In order to modify any of your details, please contact your Home Branch.
I’ve forgotten my password, what do I do?
In case you have forgotten your password, click on ‘trouble logging in’ and select ‘recover your password’. Enter your User ID and you will receive a One Time Password (OTP) on your Bank registered email ID and mobile number. Once you have successfully entered your OTP, you will be prompted to type your new password and confirm it. A password change confirmation is sent on your Bank mobile number and email ID.
How do I change my password?
Log in to your account and click on change password button. You can change your password then. Keep your old password handy and do not forget to reconfirm the new password.
I have forgotten my User ID. What do I do?
Please click on ‘trouble logging in’ and select ‘recover user ID’. For verification purposes, please enter your Customer ID or Debit Card Number and you will receive your User ID on your Bank registered mobile number and email ID.
Can I change my User ID?
No. User ID, once selected, cannot be changed.
I registered myself previously. But now, I am unable to login to my State Bank Rewardz account as the One-time Password (OTP) is sent to my old mobile number and email ID. What should I do?
Going forward, you will have to verify yourself through a One-time Password (OTP) that is sent to the mobile number and email ID as per the Bank’s records. This is only a one-time exercise. Once you have updated your contact information at your Home Branch, you will be able to login to your State Bank Rewardz account.
I am unable to register on State Bank Rewardz account as the One-time Password (OTP) is sent to my old mobile number and email ID. What should I do?
In order to complete your registration, you have to enter the One-time Password (OTP) that is sent to the mobile number and email ID as per the Bank’s records.
If the mobile number or email ID that you are currently using are not the same as the details as per the Bank’s records, you will have to visit your Home Branch to update your contact information. Once you have updated your contact information at your Home Branch, you will be able to register on State Bank Rewardz.