Company : Versa Drives Private Limited
Head Quarters : Coimbatore
Industry : Online Shopping
Service/Product : Fan
Website : https://www.superfan.in/
Superfan Toll Free Number
Call our toll free number: 1800-425-78737
Related : Rallison Appliances Bangalore Customer Support Number : www.customercare.gen.in/7816.html
Ph Number : 94890 78737
Email : superfan AT versadrives.com
Contact us
Versa Drives Private Limited
38-B, Vadakku Thottam Part,
Idikarai
Coimbatore – 641022 India
SHOW ROOM :
Computer Controlls Corporation
322, 100 Feet Road, Near Power House
Coimbatore – 641012 INDIA
Tel: +91-422-2497272
Open hours: 10 AM TO 8 PM
General Enquiry :
Mobile: +91 94890 78737
Landline: 1800 425 78737
Email: superfan AT versadrives.com
Sales Enquiry :
Mobile: +91 94980 57700
Email: superfan AT versadrives.com
Service Registration :
Mobile: +91 94980 56600
Email: helpdesk AT versadrives.com
Factory : +91 (422) 2972798/ 2972799 / 2972800
Shipping Policy
** We offer FREE SHIPPING all over India.
** Octroi charges, wherever applicable, should be borne by the customer.
** It is our endeavour to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability.
** There may be restrictions on accepting Orders for delivery in certain pin codes as a product cannot be shipped to those destinations. In such scenarios, the order will not be accepted online and a message will be displayed requesting you to provide an alternate pin code.
** Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place different order for different shipping address.
** Email us at superfan AT versadrives.com or call our toll free number 1800 425 78737 in case of any assistance.
FAQ
1. How easy is a Superfan to install, can I do myself or does it require a technician?
For installation information, please click on the Downloads link in the home page of (superfan.in) and find the Installation Instruction in the Superfan – User manual pdf.
2. How do I know what size Superfan to purchase for my room; since there are 2 sizes available?
You need to choose the right size fan for a room to get comfort and energy savings. If the fan is too small for the room, it will not move enough air to make you feel comfortable. If the fan is too big, it could move too much air. Superfan recommends that you contact us with your room size – call 1800-425-78737 or +91 94890 78737 or email us at superfan AT versadrives.com
3. What is the warranty period and what does it cover in the warranty?
5 years of replacement and the warranty covers only the fan motor.
4. Can Superfan be adjusted only by remote control?
Superfan can be controlled by toggling the normal on/off switch in the wall.
5. How do I talk with a service person about Superfan?
You can call our toll free no – 1800-425-78737 or +91 94890 78737 and register a call; our service engineer will contact you within 24 hours of time.
6. Is it possible to purchase superfan blades, remote separately?
Yes, you can email your requirement to superfan AT versadrives.com; our support team will assist you.
7. My online purchase transaction failed and it gives error. What should be done?
Once your transaction fails, you will get a call from our support team to guide you or else you can call our toll free no – 1800-425-78737 or +91 94890 78737
8. Where can I see the images of the models available in Superfan?
You can find the Superfan images at superfan.in/superstore/
9. What should be done if my Superfan or remote doesn’t work?
You can call our toll free no – 1800-425-78737 or +91 94890 78737 and register a call. Our service engineer will contact you in 24 hours of time.
10. Can a Superfan and the center light be controlled by the remote control?
No. you can control only the speed of the Superfan using remote control and light will automatically go off when the fan starts.
11. Can we purchase Superfan directly from the factory at discounted price?
The online orders will get dispatched directly from the factory and Direct sales from the factory are not encouraged.
12. Is there any DC model of Superfan are available?
Yes. 12V & 24V DC fans are available against order.
13. Is the online purchase safe?
Yes. Superfan.in is a trusted website for online transactions. We don’t disclose the information to anybody.
14. Is there any authorized service center available?
No. We are into establishing the service centers soon. Meanwhile you can call our toll free no – 1800-425-78737 or +91 94890 78737 and register a call and our service engineer will contact you within 24 hours of time.