www.customercare.gen.in

Company : Helios The Watch Store
Industry : Consumer Goods
Service/Product : Watches
Website : https://www.helioswatchstore.com/

Helios The Watch Store Customer Care Number

Call The Expert: 080-48033360

Related : Titan Company Bangalore Customer Service Help Desk Number : www.customercare.gen.in/1529.html

For Sales: 1800 419 0115
Email: helioscare AT titan.co.in

For Complaints: 1800 419 8000
Email: customercare AT titan.co.in

Contact Address

HSR Layout :
#429, 27th Main, HSR Layout Sector 1,
Bengaluru – 560102
080-48050662

Marathahalli :
Shop No. 90/3, Opp. Innovative Multiplex,
Marathahalli, Bengaluru – 560037
080-48050660

MG Road :
77 &78, Mahatma Gandhi Road,
Bengaluru – 560001
080-48050659

Koramangala :
No 107, 80 Feet Road, 4th Block, Koramangala,
Bengaluru – 560034
080-48050654

Kammanahalli :
No 412, Kammanahalli Mainroad,
HRBR Layout, Kalyan Nagar,
Bengaluru – 560043
080-48050653

Jayanagar :
No-23, Trident Towers, Ground Floor,
100 Feet Road, 2nd Block, Jayanagar,
Bengaluru – 560066
080-48050651

Indiranagar :
Ground Floor, 777-B, 100 Feet Road, HAL 2nd Stage,
Indiranagar, Bengaluru – 560038
080-48050650

Phoenix Mall – Whitefield :
Upper Ground-25, Phoenix Market City Mall,
Mahadevpura, Whitefield, Bengaluru – 560066
080-48050664

BEL Road :
No 14, Indira House, ITI Layout,
New BEL Road, Bengaluru – 560054
080-48050645

Maninagar :
Shop No. 1 & 2, Ground floor, Shivalik 7,
Kankaria, Rambaug, Maninagar,
Ahmedabad-380008
9619053573

Alphaone :
No:F-43, First Floor, Alpha One Mall,
Vastrapur Lake Road,
Ahmedabad-380004
9510032146

Return Policy

Titan is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.

NOTE: In case of international orders, we do not currently accept any returns or exchange of our products, except for those cases where a defective product has been delivered. You shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund.

You are required to report the defect within 7 days of receipt of the product either by calling us on 1800-108-1100 or writing to us on helioscare AT titan.co.in

7- days Return Policy for Domestic orders only:
In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us.

Return Charges:
Our courier partner will collect the order from provided address (within India). Customer need not pay any shipping charges to return the product.

Cancellation by Customer:
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Customers can request at helioscare AT titan.co.in, 080-48033360 or to the designated store to cancel the order.

Once the cancellation request is received, the order will be cancelled immediately and we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque. Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.

NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.

Cancellation by Titan Company Limited:
There may be certain orders that Titan cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order.

We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.