Company : TnV Collection
Head Quarters : Gurgaon
Industry : Online Shopping
Service/Product : Mens/Women Wear, Shoes, Bags
Website : https://tnvcollection.com/
TnV Collection Customer Service Contact Number
Phone / WhatsApp : +918962778092
Related : Hot Pepper Fashion Salem Customer Care Number : www.customercare.gen.in/9384.html
E-Mail :
cs AT tnvcollection.com
tnvcollection1 ATgmail.com
Address :
V19 Dlf Phase 3
Gurgaon,India
Order Return
To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.
Common Return Questions :
What items are returnable?
** Within 7 days of receipt of your shipment
** In original condition
** Unwashed and Unworn
** In the original packaging
What items are non-refundable?
** Free gifts or promotional items
** No Refund Only Exchange
** If
Are there any charges for return?
** Original shipping charges is non-refundable
** You are responsible for return shipping charges
How do I return?
** Enter your order number and email address in the fields above and click Start a Return
** Follow the screen instructions and select the items you want to return
** You will get a confirmation email with shipping guidelines
How soon will I get my refund?
** We dont have refund policy only exchange is eligible
Collection Of Information
1. Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.
2. Information including, but not limited to, user name, address, phone number, fax number, email address, gender, date and/or year of birth and user preferences (“Registration Information”) may be collected at the time of user registration on the Sites.
3. In connection with any transaction and payment services or services under our buyer protection schemes we provide on the Sites, information, including but not limited to, bank account numbers, billing and delivery information, credit/debit card numbers and expiration dates and tracking information from cheques or money ordersmay be collected to, among other things, facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Sites.
4. We record and retain details of users’ activities on the Sites. Information relating to such transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information and any trade dispute records (“Activities Information”) may be collected when sale and purchase transactions are conducted on or facilitated through the Sites
5. From time to time, we collect information about our users and prospective users during trade shows, industry events and other functions. The information we may collect at these locations may include, but is not limited to, user name, address, phone number, fax number and email address (“Event Information”).
6. We record and retain records of users’ buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioral patterns.
In addition, we gather statistical information about the Sites and visitors to the Sites including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together “Browsing Information”).
7. Registration Information, Account Information, Activities Information, Event Information and Browsing Information generally relate to business entities and are together referred to as business data (“Business Data”). Insofar and only insofar as they constitute personally identifiable data of living individuals, such information are together referred to as personal data (“Personal Data”).
8. It is mandatory for users of the Sites to provide certain categories of Business Data and Personal Data (as specified at the time of collection). In the event that users do not provide any or sufficient Business Data and/or Personal Data marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.