Company : Biotique Bio Veda Action Research Co.
Head Quarters : Noida
Industry : Online Shopping
Service/Product : Skincare, Haircare, Fragrance, Hotel & Spa, Gift Sets
Website : https://www.biotique.com/
Biotique Customer Service Number
Phone Number : 1800-103-9825.
Email Anytime : contact AT biotique.com
Related : Central Bangalore Customer Care Number & Email Address : www.customercare.gen.in/9329.html
For Online Order related queries :
1800-103-9825 (Toll Free)
+91-9910409734 (Monday-Friday, 9:30AM-5:30 PM)
Contact Address
Bio Veda Action Research Co.
Corporate Headquarters D-105,Phase 2
Noida-201305
Phone : 1800-103-9825
Fax : 91-120-4352535
Our Stores :
DEGRAIN
G20, PHASE 1, SPENCER PLAZA,
GROUND FLOOR, ANNA ROAD, MOUNT ROAD
Chennai – 600002
Tamil Nadu
India
Phone: 044-28497110
Big Biazaar, Great India Place Mall
New U Store, Great India Place Mall, Shop No. 60,
Ground Floor, Sector-38A, Noida-201301
Noida – 201301
Uttar Pradesh
India
Phone: 18002002255
AMBIENCE MALL STORE
BIOTIQUE, SHOP NO. UG-21 A, AMBIENCE MALL, NO.2,
NELSON MANDELA MARG, VASANT KUNJ,
NEW DELHI-110070
New Delhi – 110070
Delhi
India
Phone: 011- 40870195, 8010311096
KHAN MARKET STORE
BIOTIQUE, SHOP NO 15-B KHAN MARKET,
NEXT TO DRISHTI OPTICALS, NEW DELH- 110003
New Delhi – 110003
Delhi
India
Phone: 011- 41527760, 9873197359
T-3 DOMESTIC STORE
BIOTIQUE, OUTLET NO. DP – 16 B,
T-3 DELHI DOMESTIC AIRPORT,
(DOMESTIC DEPARTURE PIERS)
New Delhi – 110037
Delhi
India
Phone: 9953597717
T3 INTERNATIONAL STORE
BIOTIQUE, OUTLET NO. IP – 15 D, T-3 DELHI INTERNATIONAL AIRPORT,
INTERNATIONAL DEPARTURE PIERS)
New Delhi – 110037
Delhi
India
Phone: 9811948885
KURLA STORE
BIOTIQUE, UG – 07, PHOENIX MARKET CITY,
LBS ROAD, KURLA WEST,
MUMBAI – 400070
Mumbai – 400070
Maharashtra
India
Phone: 022- 49704583, 9867303524
Big Biazaar, Ambience Mall
New U Store, Ambience Mall, GF-56, Near Toll Gate No. 3,
athpur Village NH-8, Gurgaon
Gurgaon – 122001
Haryana
India
Phone: 18002002255
Dabur NewU, DLF Promenade Mall
New U Store, DLF Promenade Mall, Shop No. 321, Nelson Mandela Marg, New Delhi-70
New Delhi – 110070
India
Phone: 0120-3962246
Dabur NewU, V3S Mall
New U Store, V3S Mall, 131-132, Ground Floor, Vikas Marg,
Laxmi Nagar, Delhi-92
New Delhi – 110092
India
Phone: 0120-3962246
Dabur NewU, DLF Place Mall
New U Store, DLF Place Mall, Store No. 123-124, GF,
Saket District Center, Saket, New Delhi-17
New Delhi – 110017
India
Phone: 0120-3962246
Guardian Healthcare
International Airport T3 Departure
New Delhi – 110037
India
Phone: 011-49633378, 011-49633379
WH Smith
International Airport T3 Departure
New Delhi – 110037
India
Phone: 9560533881
HEALTH&GLOW PHOENIX MALL
142, VELACHERRY ROAD, INDIRA GNDHI NAGAR, VELACHERRY
Chennai – 600042
Tamil Nadu
India
Phone: 044-30083513
HEALTH&GLOW EXPRESS MALL
S-242, 2ND FLOOR, ROYAPETTAH HIGH ROAD, WHITES ROAD, THOUSAND LIGHTS.
Chennai – 600014
Tamil Nadu
India
Phone: 044-28464001
HEALTH&GLOW CHROMPET
GST ROAD, CHROMPET.
Chennai – 600044
Tamil Nadu
India
Phone: 044 32000633
MONICA BEAUTY CENTRE
43/22, N.S.C BOSE ROAD, SV PLAZA, SOWCARPET, CHENNAI
Chennai – 600001
Tamil Nadu
India
Phone: 044-42624526
SARAVANA BRAMANDAMAI
128/130 NORTH USMAN ROAD, T. NAGAR.
Chennai – 600017
Tamil Nadu
India
Phone: 044-28140699
SARAVANA STORE PADI
15, MTH ROAD, PADI, CHENNAI
Chennai – 600050
Tamil Nadu
India
Phone: 044-26541325,044-26541007
Return & Exchange
It is Biotique’s intention to satisfy its customers. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call within 3 days of delivery. Our customer care details are 18001039825 or drop an email at contact AT biotique.com
Exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an undamaged condition and subject to following terms:
** Return / exchange / replacement for goods/ merchandise are subject to inspection and checking by The BiotiqueTeam.For this follow steps as mentioned below:
Step 1: Contact our Customer Support team via email (contact AT biotique.com) within 3 days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
Step 3: Our customer support team will get back to you within 48 hrs , post confirmation from our customer service team we will arrange the pickup
Step 4: We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels ,barcodes intact and in saleable condition.
** Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.
** Cash on Delivery (COD) convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
** Once your exchange / return request has been accepted, the exchange / refund process will be completed within 15-17 business days, subject to picking & product inspection.
** Further for exchange / return of the products, Biotique will issue Biotique Credits Notes. These Credit Notes can be utilized on a future purchase on the website.
** Some special rules for promotional offers may override Biotique’s Exchange/ Returns Policy.
** Please send us the product back at below mentioned address:Bioveda Action Research Company, B-223 C, Greater Kailash-1, New Delhi-110048
** The final price of exchanged products should be equal to or more than the price of returned items.
** In case you choose an item of higher value, you can pay the differential amount by way of Net Banking, Credit card / Debit card etc,for this give us a call at 18001039825 or drop an email at contact AT biotique.com
** However, do give us a call and we can help you with the steps to follow in case of exchange / return:
** Place your item in its original packaging.
** Please mention your Name, Order Number, and Mobile Number, on the top of the box, and insert the original invoice.
** Keep the product and the package ready for pickup by Biotique team.
View Comments (5)
Hi biotique, may I know why you have dropped bio almond overnight therapy lip balm which is very much going well. See lakhs of products are there in market only once in a while some effective good products do come like bio almond overnight therapy lip balm stick. You people even dropped that. I really badly need it all other lip balms aren't working at all not even your advanced Ayurveda bio almond lip balm. Please let the overnight therapy bio almond stick balm come back. So many are actually in need of that.
I have ordered 2 quantity of Biotique Whitening & Brightening face wash on 05th June, 2018. My order number is 100027041. I have been continuously trying to contact you on your Customer Care Number, but no one is picking up the call. Could you just assist me when my order would be delivered?
My order status is showing Shipped. Could you just confirm, when I will receive my parcel? I already have made the payment. Further please share your Customer care number where I can get all the detailed information. Its almost 7 days have passed. Still I have not received my parcel/products. You would have display in the form of Pop-up on your website about the number of days it would take for any delivery. Additionally, the customer care number mentioned by you 18001039825 is not answerable. How could one get the accurate details.
I ordered some products on 22nd February 2018. I don't know when my order shipped. Please tell me how much time you need to deliver my package.
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