www.customercare.gen.in

Company : SMU Sikkim Manipal University Distance Education
Head Quarters : Sikkim
Industry : Education
Service/Product : Online Exam Booking, Result
Website : https://smude.edu.in/smude.html

SMU Student Help Desk Number

E-Mail ID : Log in student queries and issues via email at- smuhelpdesk AT smudde.edu.in
Phone Number : Log in queries and issues via the IVR Telephony System 1800 266 7777

Related : Zee Learn Mumbai Student Admissions Enquiry Number : www.customercare.gen.in/8763.html

THE HELPDESK IS NOW FASTER, BETTER & SIMPLER
** An efficient and responsive helpdesk reduces the distance between students and the University. It is the first point of contact for students to get any clarification or information from the University.
** Timely resolution of students queries is the top priority at SMU-DE. We have overhauled our helpdesk structure to service students.
** Our single-window helpdesk helps you to clarify all issues pertaining to any University department: Admissions, Academics, Examinations, Courseware Delivery and EduNxt etc.

HIGHLIGHTS :
** Department-wise classification of queries for better response time
** Time bound resolution of queries within 3 working days
** Ticketing system of follow up where a reference number is allotted to each query
** Multiple means to raise a query – phone, email and online
** Helpdesk manned by expert counsellors from each department so you can get relevant and specific answers.
** Frequently Asked Queries (FAQs) have been put together based on our experience through the years. This ensures that we have the answers for most of the questions a student might have.

Contact us

Sikkim Manipal University – Directorate of Distance Education
5th Mile, Tadong, Gangtok,
Sikkim – 737102

SMU Terms & Conditions

Every effort has been made to ensure that the information put forward is accurate. The University will take all reasonable steps to provide the educational services described. However, the content of individual courses and the curriculum for any given degree are under constant academic review and may change from time to time, with some courses being modified, discontinued or replaced.

In addition, external factors such as industrial action or the death or departure of staff may make it impossible or possible only at disproportionate expense, for the University to provide a previously offered option. In the interest of rational deployment of resources, options offered may be subject to a minimum level of interest being shown in any given year.

For all the foregoing reasons, the University reserves the right not to provide any particular course, curriculum or facility, to make variations to the content or method of delivery of courses, to discontinue courses and to merge or combine courses if such action is reasonably considered to be necessary by the University.

If the University discontinues any course it will use reasonable endeavours to provide a suitable alternative course and will take all reasonable steps to minimise any disruption, which might result from such changes.

The student undertakes to observe the Ordinances and Resolutions of the University and to abide by the rules and regulations, which the University makes for its students from time to time.