www.customercare.gen.in

Company : Oriental Bank Of Commerce
Head Quarters Location : Gurgaon
Industry : Bank
Service / Product : Banking Services
Website : www.obcindia.co.in

OBC India Customer Care Number

** Toll Free Customer Care No.- 1800-180-1235
** Toll Customer Care No. – 0124 – 2340940

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** 91-124-4126113 insp AT obc.co.in (Inspection & Control Department)
** 91-124-4126376 pnd AT obc.co.in (Corporate Strategy & Planning Dept)
** 91-124-4126213,4126227,4126229 dit AT obc.co.in (Department of IT)
** 91-124-4126341,4126328 gad AT obc.co.in (Services Department)
** 91-40-27894150,66319345 (Internet Banking Cell, Hyderabad)
** 91-40-66318561,66534040 (ATM Complaint Cell, Hyderabad)
** 91-124-4126231,publicity AT obc.co.in (PR & Publicity Department)

Redressal Of Complaints

** We, at Oriental Bank of Commerce, are committed to serve you to your satisfaction and make your experience of patronizing OBC an enjoyable one.
** However, should you feel that our services are not up to the mark and wish to lodge your complaint, we welcome your valuable suggestions and feedback .
** Our endeavor shall be to convert your complaint into a compliment.
** The matter may be brought to the notice of the concerned Branch Manager for its immediate redressal.
** Kindly obtain the complaint form from the branch and submit it against acknowledgement.

Complaint Prodecure

For any grievance the customer :
Step – 1 – The Branch Manager
** Complaint Form for the Bank attached file is in PDF Document Format
Step – 2 – The Nodal Officer of the Regional Offices
** for the Nodal Officers
Step- 3 – The Regional Head, Regional Office
** Regional Office details

Step – 4 – Praphull Kumar
** Asstt. General Manager
** Complaint Cell, Corporate Office.
** Tel – 0124-4176887
** Fax – 0124-4126378
** E-mail id-complaint AT obc.co.in

Step – 5 – Charanjit Singh
** General Manager
** Phone No.-0124-4126371
** Fax No.-0124 – 4126499
** Email id-cgro AT obc.co.in

Step – 6  – Chief Customer Service Officer (Internal Ombudsman)
** Name – Sushil Kumar
** Contact No.- 0124-4126590/4126470
** Fax No.- 0124- 4176834
** Email – ccso AT obc.co.in
** Address – Oriental Bank of Commerce
** Corporate office, 2nd Floor
** Plot No.5, Institutional area
** Sector 32, Gurgaon-122001

Step – 7 – The Banking Ombudsman
** the Complaint to be lodged with Banking ombudsman
Address of Corporate Office
** Oriental Bank of Commerce Corporate office, Plot No.-5, Sector-32, Institutional Area, Gurgaon-122001 (Haryana)