Company : Agrim Education Services Pvt. Ltd
Head Quarters : Bangalore
Industry : Books
Service/Product : Olympiad Books,Stationery Books,etc
Website : kirtibookagency.yoscholar.com
Customer Care Toll Free Number :
Write to us : care AT yoscholar.com
Call us at : 1860 212 1860
Time : Mon-Sat: 9.00 am to 6.00 pm
Related : World Scientific Publishing Chennai Customer Support Help Line Number : www.customercare.gen.in/8775.html
Registered Address :
Agrim Education Services Pvt. Ltd.
#39, Adithya Enclave,
Narayana Nagar,
J.P.Nagar 9th Phase,
Bangalore – 560062
Return / Exchange Terms :
We appreciate your patronage and we allow you to log a return / exchange request for the goods delivered to you within 30 days from the date of delivery. We are happy to offer returns in case of the following :
** The product you received in defective
** The product you received does not match the specification of the order placed on YoScholar.com
** The product you received is of a different size from the size that you ordered
** Kindly note that all items must be returned in the original condition they were received in with all the accompanying accessories and in the original manufacturer’s box/packaging.
** Please note that exchange of a product is subject to availability of the product in the seller’s stock.
** We are mindful that when you buy, you may face issues with size and hence we allow one time free exchange of the goods purchased from our website.
** In case, you face issues with the exchanged items, we will gladly take the return of the exchanged item and would request you to log a fresh order on our website.
** We would request you to place fresh order in case you want additional items / quantity.
How do I log a return / Exchange request :
** If you have logged the order as Guest, then please find ‘Customer Service’ >> ‘Return & Exchange (Guests)’ at the bottom of any page (essentially footer) our website.
** If you have already booked the order as logged in user, then please log in to your account and on the left navigation click ‘Return / Exchange’. You will see the list of all the orders. Click on ‘Log Return / Exchange’ against the order you wish to log the request
How do we do return pick-up :
** Currently, we offer return pick up services in NCR(i.e Delhi, Noida, Faridabad, Gurgaon, Ghaziabad), Bangalore, Pune and Hyderabad.
** For any outstation return pick-ups we either generate a Fedex label and share the same with you OR request you to ship the goods via India Post or any other courier service.
** For outstation pick-ups, you will be responsible for packing the return goods and shipping them to us.
How do we process refunds :
** If you are returning the entire order, then you will be refunded the full amount including the shipping charges.
** In case, you are returning only a few items from your order, we will refund the amount we charged for that item.
** For orders paid via netbanking, credit card, wallet or debit cards, refund will be credited to the same instrument.
** For ‘Cash on Delivery’ orders, refund will be credited to your bank account. We will share a form at the time of return pick-up to share necessary details with us.
** We process the refunds once we have collected the items and validated them.
** If the goods are returned via India Post or any other courier, we will also refund the amount incurred by you on the courier service.