Company : Giftcart Ecommerce Pvt Ltd.
Head Office : Gurgaon
Industry : Ecommerce
Service / Product : Gift Items
Website : https://www.giftcart.com/
Customer Support Phone Number :
Call : +91 99 1064 4899
Time : Mon-Sat (9am-6pm)
Related : One eStore Hyderabad Customer Care Phone Number : www.customercare.gen.in/8233.html
Contact Address :
Giftcart Ecommerce Pvt Ltd.
448A
Udyog Vihar, Phase V
Gurgaon, 122016
India
FAQ :
When and how can I cancel an order?
Within 24 hours of placing your order you are able to cancel it by calling our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) or emailing us at cx AT giftcart.com, provided that the order has not been shipped. After 24 hours we will not be able to cancel your order. Once you have cancelled, the money will be refund to you. The refunds can take up to 10 business days.
We do not accept cancellations for any of the below mentioned items:
** Customized order (made to order)/personalised items
** Experiential gifts –
** Flowers and Plants –
** Food, perishable or consumable items –
** Gratify eGiftcards
What are the products for which Gifcart.com will not accept cancellations?
We do not accept cancellations for any of the below mentioned items:
** Customized order (made to order)/personalised items
** Experiential gifts
** Flowers and Plants
** Food
** Perishable or consumable items
** Gratify eGiftcards
How long will it take to get a refund?
You should receive your refund within 10 business days. *Please note that the Cash on Delivery convenience charge and the handling charge would not be included in the refund value of your order as these are non-refundable charges.
How do I know my order has been confirmed?
When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on 91 99 1064 4899 Mon-Sat (9am-6pm) or write to us at cx AT giftcart.com