Company : Etashee Market Place Pvt. Ltd.
Head Office : Delhi
Industry : Online Shopping
Service / Product : Women,Men & Kids Accessories,Dresses,Beauty Grooming,etc
Website : http://www.etashee.com/contact
Customer Support Number :
Call Us :
Mobile No.:8826359011 (9am – 7pm)
Related : High Street Essentials Noida Customer Care Number : www.customercare.gen.in/7919.html
Email us :
General: care AT etashee.com
Contact Address :
Corp.Office :
1706, Narain Manzil,
Barakhamba Road,
New Delhi – 110001
Regd. Office :
1706, Narain Manzil,
Barakhamba Road,
New Delhi – 110001
Shipment and Delivery
Policy :
** We strive to deliver products purchased from Etashee in the best condition and fastest time possible.
** All orders placed on Etashee for the products sold by the seller or Etashee are dispatched through our courier partners.
Delivery time :
** The estimated delivery date is shown based on the location of both the buyer as well as the seller.
Standard Delivery time :
Areas – Delivery time
Urban Areas – 2-4 Business days
Rural Areas – 5-10 Business days
** Sorry, currently we do not have any service available to deliver order faster than the standard time mentioned.
** In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
** Some of the products are supplied by our sellers. Our courier partners might take a little longer to deliver the products to certain locations which are not easily reachable. The buyer will be notified about any such delay at the time of placing the order.
Delivery Charges :
** Delivery charges vary from customer to customer owing to different locations. Low value items usually amount to higher shipping cost and vice versa.
** Also, delivery charges may be waived off in some cases where the minimum order reaches a predefined amount.
** “As a promotional offer to our customers delivery is free of any charge till 1st January 2017, for any product value, except beauty and grooming category”
Our courier partners :
** We use several couriers to deliver your packages. Pickrr, Delhivery, Ecom Express, DTDC, Aramex, BlueDart, FedEx.
** We choose the best service provider depending upon the seller and buyer’s location.
Cancellation :
Policy :
** You can cancel an order until it has not been packed in our Warehouse or at seller’s place. For orders consisting multiple items, the entire order will be cancelled, not the selected items. Prepaid and postpaid both types of orders can go through cancellation.
How :
You can cancel yourorder by visiting “Order History” section in My Account.
1. Go to Order History and locate the Order you want to cancel.
2. Click over the order ID to see the items in that order.
3. Click Cancel to finish.
Process :
** After submitting the cancellation request, we’ll send you a confirmation message along with the refund details to the e-mail address on your registered account.
** You can also confirm that the order was cancelled by visiting Order History, if you see the order in Cancelled status, it was successfully cancelled.
Refund :
** A refund will be initiated once the request is processed.
** If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order.
** For payments made via Credit Card, Debit Card, Net Banking, or Cashee Wallet you will receive refund into your Cashee wallet within 2-3 days from the time of order cancellation.
** If you want to later transfer wallet Cashee into your account then you need to write to us at care AT etashee.com.