Company : High Street Essentials Pvt Ltd
Head Office : Noida
Industry : Online Shopping
Service / Product : Leggings,Jeggings,Inner Wear,etc
Website : http://www.faballey.com/contactus
Customer Care Number :
Customer Care: +91-120-4999470
Email : customercare AT faballey.com
Time : Monday – Saturday, 10AM – 7PM)
Related : Huetrap Clothing Bangalore Customer Care Toll Free Number : www.customercare.gen.in/7916.html
Postal Address for Returns :
FabAlley
High Street Essentials Pvt Ltd
G-4, Sector 6, Noida
UP – 201301
India
Shipping Policy :
Do the Shipping charges vary on the number of items purchased/weight of the order?
All Shipping charges are FLAT irrespective of the order size and weight.
How long will it take to receive the ordered products?
We attempt to process and ship every order within 48 working hours. Your order will get delivered within 3-6 Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility. For International Shipping, the average delivery time is 7-10 Business Days depending on the country of residence.
What should be done if my package has been opened or tampered with or if I receive an incorrect article?
Please don’t accept a shipment that has been tampered with in any way. Just call up customer care on +91-120-4999470 and inform us. We will re-send the shipment to you.
What delivery methods do you use?
We use leading courier companies such as Ecom Express, Delhivery, Bluedart and Aramex for shipment in India. All international orders are sent through Fedex.
How do international duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.
Return Policy
What is your Return Policy?
FabAlley.com will accept Return or Size Exchange of a product only if the following conditions are met
** Return/Size Exchange should be initiated within 15 days of order delivery.
** The tags on the product should be intact.
** The product should be unwashed, unused and in its original condition.
** The item needs to be returned along with the original packaging.
When I return my Order, will I get refund for Shipping Charges as well?
The Shipping charge will not be refunded. It is a non-refundable, convenience fee.
When I return my Order, will I get refund for COD Charges as well?
The COD charges will not be refunded. It is a non-refundable, convenience fee.
How many times can I return the same order?
All returns will be accepted against the original order only once.