Company : Dhamaalshop
Head Office : Vaishali
Industry : Online Shopping
Service / Product : Electronic Products
Website : dhamaalshop.com
Customer Care Number :
Call Us : 09025340077
Time : Monday to Friday from 9 am to 5 pm / Saturday from 9 am to 1 pm
Related : Peopleskart.Com Total Solutions Nagpur Customer Support Number : www.customercare.gen.in/7567.html
Email Us :
Feedback, Information, Business Partnerships etc. : info AT dhamaalshop.com
Contact Address :
Dhamaalshop.com
Dighi Block Colony
Hajipur
Vaishali -844101
Note :
** We might not always be reachable on calls as we would be attending to other customers at the same time.
** You are very important to us. Leave a mail at info AT dhamaalshop.com and you are sure to be responded
** We do not accept any type of Chargeback OR financial responsibility .
** Before the purchasing of our any product read deal related document /details properly because all marketing related catch mention on this deal.
** Images are for representation purpose only. Actual product may vary in colour / design.
** Colours/Type of Tee are subject to availability.
** If you have not accepted our product in that case we can give dhamaalshop point equivalent to your order amount ,but no money refund .
Order Cancellations :
** We do not accept any type of Chargeback OR financial responsibility .
** before the purchasing of our any product read deal related document /details properly because all marketing related catch mention on this deal .
** If you would like to cancel an order, you can call or email our customer service and provide details of the order. In the case of Prepaid Order ,if you cancel the order before the product has been shipped , in that case we can give dhamaalshop point equivalent to your amount ,Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly .
Returns Procedure :
** Please contact our Customer Service to initiate a return and log a complaint.
** In case of a replacement, the customer will have to self ship the product to our warehouse. A flat shipping fee of Rs. 100 will be converted into a Shopping coupon.
** While sending the self shipment product, customer has to ensure that he marks a tick in the check box related to either replacement or refund in the invoice sent along with the product.
Conditions for return :
Products should be unused :
** Products should be returned or exchanged in their original packaging along with original price tags, labels, instruction sheets and invoices. (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
** If the product has a gift associated with it, the gift has to be returned along with the product in original Condition
** For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied
** We do not accept return or exchange requests for Television ,innerwear, cosmetics, deodorants, perfumes and free items
Address for returns and exchanges :
GL Electronic
Dighi Block Colony Hajipur
Vaishali Bihar
Pin-844101
E-mail :-info@dhamaalshop.com
Customer Care: 09025340077 (24×7)
Replacement Procedure :
In the unlikely event that any product you received from us is damaged / defective or a size mismatch :
** Please do not accept delivery of the item if the outer packaging appears damaged or any way tampered with.
** If there is a size mismatch, replacement is possible.
** If after you open the packaging, you discover that the item is damaged, you can return the product to us for a replacement.
** Please contact our customer service for initiating the replacement and send us the images / snapshots of the damaged product.
** Once our returns section receives and verifies the product, we will arrange for a replacement or a refund as the case may be.
** Please note that we cannot promise a replacement for all products as it will depend on the availability of the stock and replacement product.
** In such cases, we will offer only a refund.
Refund Procedure :
** In case of online refund, it will be credited to the same account where the transaction has been made by the customer.
** If you opt for having the money transferred back to the source of transaction, it may take up to 15-20 business days for the respective banks to process the refund.
** Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Dhamaalshop.com
** In case of COD refund, a cheque will be sent to the customer by courier.
** The Payee name has to be confirmed by the customer while logging a complaint; else, the refund will be on hold.