Company : Dapper Shoes
Industry : Online shopping
Service / Product : Shoes
Website : https://dappershoes.in/pages/contact-us
Customer Support Number :
Call Us : +91-9205418400
Email Us : support AT dappershoes.in
Related : Liberty Shoes Gurgaon Customer Service Number : www.customercare.gen.in/6747.html
Free Express Shipping :
** All orders will be shipped out via Fedex and are expected to be delivered within 2-4 days, once it leaves the factory.
** All orders would be trackable.
** Free Shipping on all Orders.
Easy Returns / Exchanges :
** Upon receiving your order, if it doesn’t fit or you just like to return it, you have 15 calendar days from delivery date to return the items.
** We will not accept any return made once this period has expired.
Before proceeding a return note that :
** The product must be brand new & in an unworn condition. (Scratched soles will not be accepted, so please try on the shoes in a non-scratch surface).
** The product must be returned in the same condition as it was sent.
** Please contact us through email at support AT dappershoes.in before you return the shoes so that we can provide you with a return merchandise authorisation (RMA) code and arrange for a reverse pickup.
** Now, please print the documents sent, fill it out and place it inside the package.
** All returns must be sent to our warehouse within 15 calendar days from delivery date.
** In the case of size exchange, will ship back the new item/s with no extra cost for the customer.
** In the case you prefer a refund, a restocking fee of Rs.350 per pair will be applicable.
** We will process it in the next 5 – 7 days.
** If the item/s is being returned due to a manufacturing defect, Dapper Shoes will have to inspect the item/s and determine if that is the case before processing any refund or ship a replacement item/s.
FAQ :
Ordering :
1. Methods of Ordering?
You can order via our Secure website or write to us at support AT dappershoes.in
2. How do I know that my online purchase is secure?
We use SSL certificates and a PCI compliant gateway for our electronic commerce transactions.
3. What if an item I recently purchased is now on sale?
Price adjustments will be honoured within fourteen days of the original purchase date in the form of Dapper Shoes store credit. You may contact us at support AT dappershoes.in with inquiries.
Shipping :
1. How long will my shipment take to get to me?
All our shoes are custom made from scratch upon order. We have partnered with Fedex and Delhivery to ensure timely delivery of all orders. Delivery times will vary, but generally you should expect to see your package arrive within 20 to 25 business days with our Free Express Shipping.
2. What is the price for shipping?
Shipping is free on all orders.
Returns / Exchanges :
1. What is your return policy?
Our return policy is simple, we offer easy returns/exchanges on all orders.
All products must be returned within 15 days from order date unless marked as final sale. Shoes must be in unworn condition.
2. How do I make a return?
Please email us at support AT dappershoes.in and we will arrange for a reverse pickup.
Once the return is processed, you will receive an email that your credit card has been refunded or store credit has been added to your Dapper Shoes account.