Company : VEGGIES
Head Office : Mumbai
Industry : Online Shopping
Service / Product : Fruits & Vegetables
Website : http://veggies.ind.in/contact
Customer Phone Number :
Phone: 9892422870
Email: cs AT veggies.ind.in
Related : Freshtrop Fruits Ahmedabad Customer Contact Number : www.customercare.gen.in/1291.html
Contact Address :
Shop No 4,
Samarapan ,
Opp St Carmel of Joseph School,
Near Gravity Gym ,
Adarsh Dudghalay Road,
off Marve road, Malad west,
Mumbai -400064
Cancellation Policy :
** You can cancel or modify any order made throughout the day by calling the customer service number and cancel order prior to confirmation; once order is confirmed and processed it can’t be cancelled.
** However, if there are changes in the delivery time you mentioned earlier in your order or need to add more products, you need to call us.
** Please note though, that our systems shut down at 8.00 PM, and post that we do not accept cancellations.
Return & Refunds :
** We have a “no questions asked return and refund policy” which entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value.
** However, since our products are perishable commodities, please check the product on delivery itself, and if it doesn’t meet your standards, you could return it right then and there and our boys will get busy in making sure a similar quantity/unit of that product reaches you in the next 24 hours.
** In case of cash on delivery payment, our delivery executive will process the refund on –the-spot.
** If the payment has already been made, like in case of online payment, the refund shall be processed in the next 7 days through same payment mode.
** In case you have not noticed the defective item at the time of delivery, please note that you need to contact our customer service/ drop us a mail mentioning the quality issue to be eligible for the replacement / refund.
Shipping and Delivery Policy :
** It’s our commitment to deliver your order with top quality packaging within the given time frame.
** We ship throughout the week even on Sundays! To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only, which have high standards of work ethic like yours truly.
** Below is the procedure on how we close our order book at a specified time each day & then the received order is processed to be delivered within the next 6 -8 hours, just like zip-zap-zoom!
1) Once an order is received, products ordered are received in the warehouse at the break of dawn and we initiate packaging procedure. It’s all like clockwork, you see!
2) All these packages are ready to hit the road sharp at noon, expecting the delivery to finish by sunset. And it is our life’s objective to make sure all the day’s deliveries are completed on the same day.