www.customercare.gen.in

Company : Moglix
Head Office : Noida
Industry : Online Shopping
Service / Product : Fasteners, Electrical, Hardware, Pneumatics and Safety items etc.

Website : http://www.moglix.com/contact-us.html

Moglix Customer Care Number

Contact: +91 955 5988 544
Whatsapp: +91 813 0298 423
Email: care AT moglix.com

Related : SSK Digital Fashion Delhi Customer Service Phone Number : www.customercare.gen.in/7542.html

Contact Address

India
D-188,
Sector-10
Noida
Pin – 201301

Singapore Address :
#04-08/09, Block 79,
Ayer Rajah Crescent,
Pin – 139955

Frequently Asked Questions

Orders

How do I place an order?
Ordering at Moglix is easy. Placing your first order at Moglix? Please follow the below mentioned steps :
** Just select the items you want to shop.
** Enter your shipping address
** Enter your payment information and you are home.
** If you need any assistance give us a call. We would love to take your order over phone. You may contact us on +91 955 5988 544 to book your order on COD mode. Call Timings:- 9:30 AM to 7 PM

Do you offer replacement?
Yes we do offer replacement under the below mentioned conditions.
** Wrong order (wrong size, colour, quantity or material related issues)
** Defective product,
** Damaged product, or
** Significantly different from the description given by the merchant
** In case of bearings, return or exchange is not accepted once the seal or shield has been removed.

Do you accept product if the box is open?
We are not able to accept returns in following cases :
** Product is used/worn or altered
** Physical damage to the box or to the product
** If returned without original packaging and accessories 0
** If sealed package of branded products is open

Refund

I’ve still not received the refund to my bank account. Why?
If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organisations for the same.
Sometimes financial organisations take a longer time to process the refund request. However, if the refund hasn’t happened by the date we promised, you can contact us. We will gladly help you.

When are Refunds provided?
We work to provide the most hassle-free online shopping experience. You are covered and your money safe. We initiate the refund process as soon as we receive the details

Payment Options

What are the modes of payment for purchasing on Moglix.com? What payment methods do you accept?
We accept the following modes of payment :
** Debit/Credit Cards/Net banking of all major banks
** Cash On Delivery (COD)
** NEFT/RTGS