www.customercare.gen.in

Company : Only Mobiles
Head Office : Surat
Industry : Mobile Accessories
Service / Product : Smart Phones,Screen Guard,etc

Website : https://www.onlymobiles.com/contact

Only Mobiles Customer Care Number

Phone : +91 (81) 4050-9933
Time : 10:00 am to 6:00pm
Email Address : support AT onlymobiles.com

Related : Reliance Digital Mumbai Customer Toll Free Number : www.customercare.gen.in/7520.html

Contact Address :
107, Dr. Ambedkar Center,
Nr. Kinnari Cinema,
Ring Road, Surat,
Gujarat – 395 002

Frequently Asked Questions

Shipping & Delivery

1. I Want To Change My Shipping Address After I Place An Order. How To Do That?
You Cannot Change Your Shipping Address Once You Place An Order. However, If The Ordered Item Is Not Yet Shipped, You Can Opt For The Cancellation Of The Order And Resubmit Your Order With New Address.

2. Do I Need To Pay Anything To Get The Orders Delivery Fast?
No. OnlyMobiles Is India’s Only E-Commerce Portal, Which Do Not Charge Its’customers For Delivery Or Shipping. We Work With Few Of The Most Reputed Courier Companies Of The World To Help Our Customers For Faster Deliveries Of Their Orders.

Refund

1. I Have Cancelled My Order. How Soon I Shall Get The Refund?
If You Cancel Your Order Before It Get Shipped, You Will Receive Refund In Your Original Card/Account Within 5 Working Days. If You Have Paid Via OnlyMoney Coins, You Will Receive Fund In Your OnlyMobile Coins Account Within 48 Hours After We Confirm Your Cancellation Request Of The Order.

If The Ordered Item Is Already Shipped, It Will Take Maximum Up To 4 Days Once We Receive The Shipped Item Back From The Courier Company. All Returned Orders Are Subjected To Quality Checks At Our End.

2. I Have Not Received The Refund Of My Courier Charges. What To Do Now?
Share Your Airway Bill/Courier Receipt With Us In ‘Help’ Section. Click On ‘Contact Help’ And Write To Us In ‘Contact Customer Care’. We Shall Refund The Charges In Your OnlyMoney Coins Account.

Cancellation

1. Can I Cancel My Order Before It Is Delivered?
** Yes, You Can Do That Easily.
Please Follow The Below Steps:
** Log into your account on our website/app and go to ‘My Orders’
** If the ordered item is not yet shipped, you will see ‘Cancel’ button next to your ordered item.
** If the ordered item is already shipped, You will see ‘Cancel/Replace’. Click on the relevant button and confirm that you have not received your item yet.
** You need to select the reason for cancellation, just let us know your reasons and submit your request.

2. My Order Is Cancelled By Onlymobiles. Why?
** We Love Our Business And Serving Customers.

But Sometimes, Our Team Have To Cancel Your Orders Due To Any Of The Following Reasons:
** Non availability of the ordered item
** Our fraud detection team or partners have identified some problems with your order
** Sudden changes in circumstances like natural calamities or political tension, etc. which affect the serviceability to a region