Company : Fashionclues
Industry : Online Shopping
Service / Product : new & unique fashion & lifestyle Brands and products
Website : http://www.fashionclues.in/Guest/Return-Policy.aspx
Fashionclues Customer Toll Free Number
Call Us : 1800-3070-0704
** Feel free to contact us for any inquiry.
** For any further clarifications, please contact us here or call us on 1800-3070-0704
Related : Sabbuy.com Hyderabad Customer Toll Free Number : www.customercare.gen.in/7092.html
Prepaid – Delivery Information
On the event when you choose to pay from online from our website fashionclues.in via our secured network :
** We provide free delivery on all the items across India depending on your cart value.
** Just because shipping is free doesn’t mean it should take a long time. Idofixit.Com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.
** Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
Cash On Delivery – COD :
On the event when you choose to pay to cash on delivery or physical cash to our courier staff upon receipt of shipment :
** COD facility is available for selected areas. Convenience charges for COD facility are Rs.55. You are advised to check your area delivery option available by inserting your area pin code.
** The order amount has to be paid in full before receiving the package and signing the delivery sheet. Package can be opened only after the payment is made.
** Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
Estimated delivery time :
** Every order is shipped within 24hrs from order time.
** 2-3 working days for metro cities.
** 3-5 working days for non-metro cities.
** As soon we ship an item you will get a mail with the courier company name and the tracking number for the same.
** You can track your product online from our tracking system (or) on the respective courier company website.
** Feel free to contact us for any inquiry.
Order Cancellation & Refund Policy :
** The specific product/model is out of Stock.
** The order could not be shipped within the specified timeline.
** On customers request
** The shipping address is not serviceable.
** Any other reason beyond the control of merchants or Smart Choice
** Established defect in the product which the seller is not able to either replace or repair.
** Correct product could not be delivered.
** Shipping address found to be untraceable, wrong, incomplete, locked and customer not available.
** Customer refused to take the delivery, refund would not be applicable incase of perishable products, like flowers, cakes, etc and/or incase of made to order and personalized products, like mugs, T-shirts with personal pictures.
** Products damaged during transit and delivery not accepted.
Refund Timelines
Pay mode :
** Credit Card/ Debit Card
** Net Banking
** COD -Cash On Delivery
** Demand draft/ Cheque
Refund Mode :
** Credit Card/Debit Card
** Bank Account Online Transfer
** Cheque
Refund from the date of cancellation of order :
** 21 to 45 working Days
** Note Working Days are Monday To Friday excluding holidays
Please note :
** You can check the status of your refund in Your Account on the order’s summary page.
** We will process the refund after receipt of the product by Smart Choice or its business partner.
** Refund will be processed based on the mode of payment of the order Refund processed through Credit card / Debit card will reflect in the next Credit Card/ Bank statement.
** Refund Cheque will be issued in the billing name unless otherwise advised by customers.
** In case the refund Cheque is lost by customer, Cheque will be reissued in 21 days on the receipt of affidavit.
** In case of incorrect name on the refund Cheque, a new Cheque will be reissued in next 7 days on the receipt of original Cheque from the customer.
** If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.
View Comments (7)
Please refund my money as soon as possible because I don’t interested to play Polo car contest so, please refund my money Rs. 1,25,000/- and send my mobile which is I ordered and paid their amount 90000/- in advance on 30th August 2016 via bank transfer in your bank account.
Please refund my money as soon as possible because I don’t interested to play Polo car contest. Please refund my money Rs.500000/- and send my mobile which I ordered and paid their amount 40000/- in advance on 9th March 2017 and 24 July 2017 via bank transfer in yoor bank account.
Kindly provide my product and my money. I am waiting for a long time. Please help me.
Please provide the customer care number.
Please refund my money as soon as possible because I don't interested to play Polo car contest so please refund my money rs. 1,25,000/- and send my mobile which is I ordered and paid their amount 4444/- in advance.on 30th August 2016 via bank transfer in Ur bank account.