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• I need your technician to rectify the problem of 10 lts. of storage water heater of Vijay.

• I, Kaka Anjaneyulu need Gyser (water heater) Technician. I called many times, nobody received my calls. please send your technician to rectify the same.
  my address:
  10=83=1, Flat no.302
  Mamata Paradise,
  Chenchupet,
  TENALI
  Guntur District, Andhra Pradesh state.

• Do you have service in Bangalore?

• I need Geyser Mechanic. I tried all numbers of Customer service. Please respond.

• I need 25L Gyser Mechanic of Vijay Home Appliances Ltd, don't depute without having authorisation person. He should have Authorisation Letter.

• I need a geyser mechanic.

• We want to replace some damaged parts in our Vijay thermal queen 15 litres water heater. The customer care numbers provided are not working. Can you please give us a proper contact number?

• We want to get our Vijay Storage water heater 15 litres repaired. We have been trying to get in touch with your customer care numbers +91 +91 40 40190333 / 34 / 35 1800 102 9951. There numbers are not working. Please give us alternate working telephone if any. Please respond immediately.

• I am 68,from Chromepet. I had purchased two units of water heater of your esteemed company from dealer vignesh electronics, Chromepet (S.NO.067161& 067111) on 24/8/17. As both the units encountered problem on 16/7/2018, we intimated the service incharge Mr.Balaji and he asked me to call Sathyaraj. I spoke to Mr.Sathyaraj and he came home and took one unit and said the same will be rectified within a week on 18/6/2018. After that, I waited till July 13th and no responses from there side. On 13th, I called Balaji and Sathyaraj, they said on 14th they will install it. But to my despair till date nothing is moved. As a senior citizen, I went into mental agony and my son R.Chandrasekar spoke to Mr.Sathyaraj over phone on 26th July, he told that the unit is already ready a week before and due to some payment issue with Mr.Balaji. He is withholding the unit. I would like to intimate with is kind of service engineers your companies reputation will be spoiled. I had come to a conclusion that hereafter, I will never refer your companies name for any of the product. I hope necessary steps will be taken from your company side. Kindly send your company mail I'd so that I can send all the supporting documents.

• We want get repaired our Vijay Storage water heater 25 lts. I have been trying to get in touch with your customer care numbers in Hyderabad +91 +91 40 40190333 / 34 / 35 1800 102 9951. There is no response from any of these. Some were removed, others not responding. Please give us alternate working telephone if any. If you stopped customer care please say so. We will contact local repair shops. It is unfortunate, you are still keeping these useless numbers in website. Please respond immediately.

• I am from Warangal, Telangana. I purchased Vijay storage water heater two years back. Heater is not working properly. How can I contact the technician?

  • Information available from the Official Website :

    Vijay Home Appliances Hyderabad Customer Care Service Center Number

    Hyderabad :
    Servey No #308,
    Plot No 1C, SVCIE, IDA, Jeedimetla,
    Hyderabad -500 055.

• Vijay water heater is out of order. Please send technician at Wanaparthy (dist) TELANGANA STATE. PLEASE GIVE CUSTOMER CARE NUMBER.

• It is to intimate that, I have purchased one 'Storage water heater' with capacity of 15 Lts ABS, and it's serial number SN1506245 from "Ambika Electronics, Ongole" on 05-11-2016.

  Now, problem is that, whenever heater is switched on, power is passing through pipes & walls and shocking.

  Please send your Technician to Ongole for the following address to rectify the problem.
  VIP Road,
  Lawyerpet,
  Ongole -523002.

  It is to submit that, the cash memo. which was issued to me at the time of purchasing of said product is not traced today.

  Please rectify the above said problem immediately.

• I want to repair my Iron box "Vijay Sophia" 750w? Where is your service center near Manikonda, Hyderabad?

• WE HAVE PURCHASED 2 NUMBERS OF STORAGE ELECTRICAL WATER HEATERS ON 10.07.2015 IE MODEL THERMAL QUEEN - 25/2013. WITHIN ONE YEAR BOTH THE TANKS WERE DAMAGED AND COMPLAINT WAS GIVEN TO YOUR VIZAG SERVICE CENTRE ON 16.04.2016. THEY REPLACED THE TANKS AFTER REPEATED PHONE CALLS BY TAKING MORE THAN 3 MONTHS. AGAIN BOTH THE WATER HEATERS ARE NOT WORKING SINCE MARCH 2017 AND COMPLAINED ON 27.03.2017. MECHANIC ATTENDED AFTER 20 DAYS AND CHANGED ONE HEATER COILS AND INFORMED 2NDND HEATER TANK WAS DAMAGED AND WILL REPLACE WITHIN WEEK DAYS. TILL TODAY THEY DID NOT REPAIRED AND THE OTHER ONE AGAIN WAS NOT WORKING.

  WE ARE HAVING ONE WATER HEATER OF YOUR COMPANY OF 25 LITRES CAPACITY IN ASWARAOPETA, KOTHAGUDEM DISTRICT WHICH WAS PURCHASED 20 YEARS BACK AND TILL TODAY THERE IS NO COMPLAINT AND IT IS EVEN RUNNING 24 HOURS. WE ALSO HAVE 2 NOS. WATER HEATERS OF YOUR COMPANY AT KHAMMAM AND WORKING SINCE 5 YEARS WITHOUT ANY COMPLAINT. WITH THE SAME TRUST ON YOUR COMPANY WE HAVE PURCHASED 2 WATER HEATERS AT RAJAHMUNDRY. FREQUENTLY COMING REPAIRS AND THE TRUST ON YOUR COMPANY WAS DAMAGING.

  PLEASE LOOK IN TO THE MATTER AND SOLVE OUR PROBLEM AND KEEP THE TRUST OF CUSTOMERS ON YOUR COMPANY.

  FLAT - 302, SRI RAJARAJA NARENDRA,
  KINGS PARADISE, SAINAGAR,
  MORAMPUDI,
  RAJAHMUNDRY-533107

• To

  Customer Care Officer,
  M/s Vijay Home Appliances Limited
  S.R.Nagar,
  Hyderabad.

  Dear sir,
  I would like to inform you that we are using your product of “Roti Maker” since last 10 years. Recently we have purchased new roti maker and yesterday night at the time of using suddenly automatic switch off Button failed and maker continuously red light shown in roti maker. It is heavy heat in roti maker and we are unable to do Chapattis through roti maker. Today I have visited your S.R.Nagar office along with Roti maker for repairing, your officials told that they are not doing repairing work at S.R Nagar office. We are shifting our service Centre from S.R. Nagar to Balanagar area, all our technical persons are busy with office shifting work. He advised to call after “Vijadasami festival”. Immediately I called your Customer care support No 1800 102 9951 but no response.

  We request you to send your service person to my house and check the roti maker condition and do the repair work immediately.

  My residence address as under:-
  N. Venkatesh
  H.No: 15-21-83, Flat No: 103,
  Sri Vathsa Residencey,
  Balajin Nagar,
  Kukatpally,
  Hyderabad – 500 072.

  Kindly acknowledge the receipt of the same and do the needful.

• Your heating system is out of order since last 1 year. Please arrange to solve the problem soon.

• My vijay heating system elctrical gyser(hot water heating system) is out of order. Please send your technician immediately.

• Please give your Phone noumber of Ernakulam, Kerala Service Centre.

  • Please give your Ernakulam service center phone number.