Company : Indian Railway Catering and Tourism Corporation Ltd
Head Office : New Delhi
Industry : Airlines
Service / Product :Flight Ticket Booking,Holiday Package Booking,etc
Website : http://www.air.irctc.co.in/IndianRailways/#
Customer Toll Free Number :
Call Us : 1800 110 139
Email Us : flights AT irctc.co.in
Related : Chhatrapati Shivaji International Airport 24×7 Helpline Number : www.customercare.gen.in/2178.html
Contact Address :
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,
Statesman House,
Barakhamba Road,
New Delhi 110001.
FAQ :
Can I make a group booking through your site?
At the moment, a maximum of 7 people can be included in the same ticket. For making a bulk or group booking, contact airlines.
Can I book and hold a reservation and pay later?
No. Hold reservation is not possible through our website.
Can I make an open dated booking on your site?
At the moment our site does not allow open ended bookings.
How do I pay for my booking?
You can make payments through the following modes:
** Credit Cards – Visa/MasterCard
** Net Banking
** Paymate Pay Through Mobile
** Cash Card – Oxicash
Does your site accept foreign (Non-Indian) Credit Cards?
International cards are not accepted.
Can I make a booking if I live outside of India?
Yes definitely, using applicable credit card (currently Indian cards- MasterCard/Visa). All our fares are in Indian Rupees. Credit cards payments will be converted at your credit card’s current exchange.
Do I receive a ticket when I book a ticket?
You will get a confirmation via email & SMS once a ticket is booked and the print out can be used for traveling along with the identification/identity proof selected by you at the time of ticket booking. Therefore we request you to kindly ensure that the correct email ID & mobile number are entered while making the booking.
How can I cancel a ticket on your website?
Under the heading flights, Please login to your Account where all the Transection would be displayed. Select the transection where you can cancel as per the segment or passenger.Please note that all cancellations have to be done at least 6 hours prior to the flight departure time.
Can I get a refund if I miss my flight?
If you miss your flight, it would be considered a “No Show” and refund would depend on the airline policy. No show charges will be applicable depending on the policy set by the airlines.
Can I speak to someone in Customer Support?
We offer 24×7 customer support. You can call us at 1800 110 139 You can also write to our customer support team at flights AT irctc.comand someone will get back to you within 12 hours of your inquiry.