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• Hello, I am from Sri Lanka and I purchased a Butterfly 3 burner gas stove from our duty free shop in BIA in Katunayake, while returning from Oman. Now almost 15 years i have been using the stove, trouble free. Now this stove needs service and I could not find any service center in Colombo or Kandy in Sri Lanka. Is it possible to purchase a new one direct from the manufacturer/company and the cost price and how i could make the payment.

• I bought a butterfly match less grinder but I cannot open the lid. This is the new one. I am not able to operate. Please give your dealer number at Zamin Pallavaram, Chennai. Please help me.

• It is regretted that none of the customer service phone nos at Chennai or Hyderabad are getting connected. I have a service complaint of Electric Rice Cooker Model: KRC 08 which is in warranty period. Please inform the local service center phone no.

• I had bought one Butterfly matchless pro wet grinder of 2 litre capacity through flip kart on 5/10/16. Today when we opened there is a crack in the bottom of the container. To test we have poured water and found that the same is leaking heavily. I need to know hether I have to report the same to Flip Kart or to your authorized dealer?

• I purchased Butterfly rhino table top wet grinder. Today motor got burnt but I tried to call customer care. All numbers are not working. Please provide correct number of Hyderabad.

• I want the address and telephone no of your Cochin service centre.
  We are using butterfly wet grinder.
  Now it is out of order.
  Kindly do the needful.

• I am a customer of butterfly's mixer grinder of an old model "ACME". The motor is working properly in now a days also, but the jar's complaint and lost, but I use local jars that are not satisfied to me. So I request can I get the jar for the same?