Company : ORN TripFactory Pvt. Ltd.
Head Quarters : Bangalore
Industry : Tours & Travels
Service / Product : Holiday Package, Ticket Booking, Hotel Booking,etc
Website : https://www.tripfactory.com/gen/contact-us
Customer Care Number :
Phone : 080-3951 1859
Time : 9 am – 10 pm
Related : Journeys Resorts Gurgaon Customer Toll Free Number : www.customercare.gen.in/7287.html
Email Contacts :
Customer Care : care AT tripfactory.com
Media Enquires : media AT tripfactory.com
Career and Jobs : hr AT tripfactory.com
Vendors : partners AT tripfactory.com
Contact Address :
11th Floor, N1 Block,
Manyata Embassy Business Park,
Bangalore – 560045
Cancellation Policy :
Cancel Your Holiday :
** You, or any member of your party, may cancel your travel arrangements at any time. Written notification by mail, fax or email from the ‘lead name’ on the booking or your Tour Operator on your behalf, must be received at our offices.
Note :
** if the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurance company.
** Our cancellation charges are a percentage of the total holiday cost.
** These charges are based on how many days before your departure we receive your cancellation notice and not when your correspondence was sent to us.
** Please note that any amendment charges are non-refundable.
** Please note, if only some members of your party cancel, in addition to incurring the applicable cancellation charges, we will recalculate the holiday cost for the remaining travellers.
** You may have to pay the extra room charges such as single room supplements.
** In cases where cancellation charges made by our suppliers are higher than the cost of the deposit, we may pass the charge on to you.
** Please ask for full details and we will notify you of the specific charges applicable to your booking.
About Us :
TripFactory is the largest holiday store online where consumers can buy their holidays the way they want either by customizing online themselves or seek assistance by talking to experts who can plan for them.We believe consumers should get the largest choice and best prices with the best of find and discovery tools so that finding and booking the perfect holiday becomes very easy.
View Comments (1)
Please call me back as I have a query regarding my package. My order ID is TFN00192Z0Q. No one reply me over the chat and my agent is not lifting a call from last 3 days.