www.customercare.gen.in

Company : Baybee Shoppee
Head Quarters : Hyderabad
Industry : Retail & online Shopping
Service / Product : Collection for Kids

Website : http://baybeeshoppee.com/

Customer Care Number :

Our Customer Care Contact: +91 9999999999
Mail to : team AT babyshoppee.com

Related : Kids Kouch Bangalore Customer Phone Number : www.customercare.gen.in/4898.html

Delivery and Shipping policy :
** To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays.

** To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

** On average, processing takes between 4 to 8 business days. You can expect to receive your merchandise within 4 to 8 business days.

Our Shipping partners are :
** DTDC,First Flight,Bluedart.
** You may track the shipping status of your order on our website.
** Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Returns And Exchanges Policy :
** Babyshoppee.com’s return and exchange policy offers you the option to return or exchange items purchased on babyshoppee.com within 15 days of receipt.
** In case of returns, we will credit the amount you paid for the products as cash back into your baybeeshoppee.com account.

** If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost.
** However an exchange is subject to availability of the item in our stock.

1) All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
2) Only size exchanges are allowed. Items can be exchanged for a similar size or a different size
3) Exchanges are allowed only if your address is serviceable for an exchange by our logistics team.

4) If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service
5) Once your return is received by us, you will be reimbursed Rs __towards shipping costs per order/parcel, if self-shipped. This is subject to your return having met the requirements of this policy.**

Refund Policy :
** If you find any damage in the product received, You can exchange it for something else.
** You can return or exchange your purchase for up to 7 days from the purchase date.
** Returned or exchanged products must be in the condition you received them and in the original box and/or packaging OR similar packaging.

Payments :
1. Do you offer Cash on Delivery (COD) / Pay on Delivery ?
Right now we are not having COD option, Soon we are going to lntroduce COD also.

2. Can I pay online ?
Yes – You can pay online.
1. Using your Credit Card/ Debit card / Netbanking / Cash Cards.
** We accept payments made using Visa/MasterCard/American Express/Maestro
** To pay using your credit/debit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card).
** After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

2. Using direct Netbanking to our bank account
Our Banking Details
Name: BabyShoppee Online Store
A/C No. : 111111111111
Bank Name: ICICI Bank
Branch: KAVURI HILLS BRANCH
IFSC Code: ICIC009999
** If you face any issues, you can request us for a payment link/invoice.
** You don’t have to place the entire order again.
** Feel free to get in touch with us at team AT babyshoppee.com if you have any questions.**

Credit Card Options :
** babyshoppee.com payment process is powered by Avenues, South-Asia’s largest eCommerce company, the parent company of Mom&Me.com.

1) Which Credit Cards does Babyshoppee accept?
Babyshoppee can handle customer purchases made through MasterCard, Visa, American Express, Diners Club and JCB credit cards.

2) If a Credit Card company refuses or declines a charge, how can I get more information?
To protect the card owner’s privacy, Credit Card companies do not tell the merchant (Babyshoppee) the reason why a customer’s charge was refused. If an order is refused or declined, your customer should contact his/her Credit Card company and ask the reason why the charge was declined.

We however do email you and your customer the message that the order has been refused or declined; and advise the customer to try again with a different Credit Card.

What are the shipping charges ?
There are NO shipping charges. Shipping is absolutely FREE.

What is the estimated delivery time ?
The estimated time of delivery is mentioned for every product. Usually, it takes somewhere between 5-8 business days. However, in exceptional cases it can take up to 10 business days.