Company : EkTek Pharma
Head Quarters : Ludhiana
Industry : Online Shopping
Service/Product : Pharma & Herbal Products
Website : ektekpharma [dot] com
Customer Order Phone Number :
Methods of Ordering :
EkTek Pharma gives you 3 easy option to place an order.
Related : BioGreen Healthcare Mumbai Customer Care Phone Number : www.customercare.gen.in/6510.html
You may do one of the following :
Order Online :
** Shop our site and place an order.
Order by Phone :
** +(91) 9914418501, 24 hours a day / 7 days a week.
Order via Check or Money Order :
** You may send us a check or money order or deposit online.
Please mail your payment along with your name, address, phone number and order description to :
Ek-Tek Pharma
Account No.0304008700027638
IFSC :- PUNB0030400
Punjab National Bank
Model Town
Ludhiana
** Please specify what product you are ordering and where you would like your product to be shipped.
Shipping & Delivery Policy for Products :
** We ship only in India and for domestic (India) buyers; orders are shipped through registered domestic courier companies and /or speed post only.
** Orders are shipped within 10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
** EkTek Pharma is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
** Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
** EkTek Pharma (EkTekPharma.com) is in no way responsible for any damage to the order while in transit to the buyer.
Cancellation and Return Policy :
** All order cancellations will be handled as per our Standard Cancellation Policy.
Cancellation by EkTekPharma :
** Please note that there may be certain orders that we are unable to accept and must cancel.
** We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
** Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
** We may also require additional verifications or information before accepting any order.
** We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
** Payment mode (Net banking/Debit/Credit Cards only) orders will be cancelled for non-receipt of cash within 48 hours from the time of placing the order.
Refund and Return :
** In case you are not happy with the quality of the product or the product doesn’t fit properly, you can return the product to us.
** We will replace the product or refund entire amount.
Please note that the product should be unused and should be sent back along with original box and invoice to :
Customer care
Ektek Pharma
15L, Model Town,
Ludhiana, India
Telephone No.: +(91) 9914418501
E-Mail ID: info AT ektekpharma.com
** The refund process will be initiated once we have received the product(s).
** Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.