www.customercare.gen.in

Company : Jiva Ayurveda
Head Quarters : Faridabad
Industry : Online Shopping
Service/Product : Herbal & Ayurveda Products

Website : https://www.jiva.com

Customer Care Number :

Tel: 0129-4189111, 4040404
Fax: 0129-4294899
E-mail: clinics AT jiva.com

Related : Rajshshi Health Care Moradabad Customer Care Contact Number : www.customercare.gen.in/6480.html

Corporate Office :
Plot No – 3,
DLF Industrial Area, 14th Milestone,
Mathura Road,
Opposite SSR Corporate Centre
Faridabad, Haryana

Shipping Address :
** In order to provide good service and timely and efficient deliveries, please enter the correct pin code in the shipping address field of the Registration Form.
** Also, it is very important for us to have your contact number, so please enter your correct phone number while registering.

Delivery In India :
** The estimated time of delivery within India is generally 5-7 business days, time may vary according to your delivery location.
** Please note that if your location is not served by our regular courier partners, then we will be dispatching your order through Value Payable Post (VPP) or Speed Post.

** In such cases, delivery duration may vary from 7-10 days.
** Delivery time may also vary according your delivery location.
** Orders placed from North East India require minimum 10-12 business days for delivery.

International Delivery :
** Shipments that are shipped outside India through private courier partners will take 7-10 days for delivery, while those shipped through India Post takes 12-15 days.
** Due to the time required for custom and import clearance and forwarding delivery timeline may take up to 15-20 days.
** Please note that the delivery timings will also be bound by the custom policies and regulations of your region.

Cancellation :
** Cancellations are allowed without any question asked in case of orders with COD payment mode and for prepaid orders there will be a deduction of base fee charged from us by the payment processing merchant and remaining amount will be refunded.

** However, it is allowed only till the time product is not shipped from our warehouses.
** Please contact our Customer Care team immediately at 0129- 4200200 or ayurshop AT jiva.com to assist you in cancellation of the order.

Refund :
** We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited / reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.