Company : Blossom Kochhar Beauty Products Pvt. Ltd.
Head Quarters : Delhi
Industry : Beauty Care
Service/Product : Beauty Products
Website : http://aromamagic.com/
Aroma Magic Customer Care Number
Call us : +91 9811642820
Support : shop AT aromamagic.com
Related : Nytec Beauty International Mumbai Customer Contact Number & Email ID : www.customercare.gen.in/2942.html
Contact Address
Blossom Kochhar Beauty Products Pvt. Ltd.
CL House, B 141,
Shahpur Jat
New Delhi-110049
INDIA
Voice : +91-11-41609388
Shipping & Delivery Policy
Which locations do you ship to?
** We ship products to almost all the locations in the country.
** We use services of some of the leading courier companies in India.
How much time does it take to receive an order?
** We start the shipping process in about 4-6 days’ time excluding Sundays and holidays.
** It is ensured that fresh products are shipped.
How do I know the status of my order?
** You can access the latest status of our order through ‘ Order History’ tab on your account page on the online store page.
My order has been shipped. How do I track the shipment?
** Once the order is shipped, we will send you an email with the details of the courier company and the tracking number.
** You can track the status of the order with these details.
My order is shown to be shipped through multiple shipments. Why is that?
** Yes, it is possible and is perfectly normal.
** We may store different products in your order at different location and may ship these through different shipments.
** You will be advised through email as various products in your order are shipped.
Are there any shipping charges applicable on my order?
** Yes, there are shipping charges according to the weight of the products.
Cancellation And Refund Policy :
** Blossom Kochhar Aroma Magic wishes that our customers never cancel or return products.
** At the same time, we would be there to help you whenever you do so due to certain circumstances.
** As a first step we are laying out our cancellation and return policy to take care of your hassles.
How do I cancel my order?
** You can cancel an order only if it has not yet been shipped.
** If the order has been shipped, but not yet received by you, you cannot cancel it online.
** Please contact our Customer Care Executive on +91 98116 42820 to cancel the order and do not accept the shipment when it arrives at your address.
** You cannot cancel an order once the products have been delivered to you.
Can I partially cancel an order?
** No, it is not possible. You will have to cancel the complete order and place a new order.
Can I only keep some of the products at the time of delivery and return remaining products?
** No, this is not allowed as per Company’s norms
What is the process for returning the wrong / damaged products?
** Please get in touch with us on info AT aromamagic.com or talk to our Customer Care Executive on +91 98116 42820 in case you wish to return your order.
** You will have to send the products back to us through courier.
** Courier charges will be borne by the Company.
** Once we receive the products and verify these, we will ship the right products to you as per your initial order
View Comments (4)
Cash on delivery is available (or) not?
I have dry skin and pimples problem. Could you tell me which type of product can I use? I need glowing skin.
How can I check the status of my order?