Company : Work Store Pvt Ltd
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : School Stationery,Office Stationery,etc
Website : http://www.workstore.in/
Customer Toll Free Number :
Call Us : 1800 210 7000
Email Us : easy AT workstore.in
Related : Kores India Mumbai Customer Toll Free Number : www.customercare.gen.in/6288.html
Contact Address :
Work Store Pvt Ltd
6th floor, D-wing
Trade World
Kamala Mill Compound,
Lower Paralel
Mumbai – 400103
Shipping Policy
1. WorkStore standard delivery time will be displayed on website at the time of order placement. WorkStore shall exercise reasonable endeavors to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Product(s).
However, Customer understands and confirms that WorkStore shall not be held responsible for any delay in shipment due to circumstances beyond the control of WorkStore and due to any lapses on the part of the Courier. Customer will be solely responsible to provide correct and proper delivery information including addresses.
2. WorkStore offer free shipping on orders above the defined Minimum Order value (MOV) in selected serviceable pin codes. For orders below MOV and other service pin codes, standard shipping charges will be applicable which will be displayed at the time of order placement.
WorkStore reserve its right to change the minimum Order value (MOV) or standard shipping charges from time to time without giving any advance notice to the Customer. Shipping charges will be displayed at the time of placing the order and Customer confirms & agrees to the shipping charges during placement of orders on “workstore.in” website.
3. In case a Customer books an order of multiple Products in one transaction, WorkStore would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues.
If a Customer places multiple Products order in singe transaction, then such order will be shipped to a single shipping address but if Customer wishes to ship the order to different addresses, then separate orders should be placed.
4. WorkStore reserve the right to cancel, delay, or recall the order from delivery of the Products, if any fraud is suspected.
5. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, WorkStore retain the right to accept or reject such order, at its sole discretion.
Return policy :
1. The Customer shall ensure that it does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner. Incase, of products where color is not mentioned, customer shall receive any color which is in stock at the time of ordering and the same cannot be replaced / returned.
2. Products purchased by a Customer can be Returned/Replaced by WorkStore within 7 (seven) days of the delivery date by placing a “Return Order” or “Replacement Order” request on “workstore.in” or by calling the WorkStore Customer Care Centre on [1800-210-7000] or by sending an email at easy AT workstore.in if Customer finds that the Product delivered is damaged and/or defective and/or is different from the product that was ordered or is expired or does not meets the specification listed on the website. Returns or Replacement will be entertained only once for each order.
3. In case of Return or Replacement of any Product, the WorkStore will arrange pick up of such Products. The Customer will assist to return the Product completely in the same condition as it was received along with all accessories/booklets/freebies etc. There should be no signs of external damage on the packaging, including the original carton. At the time of pickup, the Customer will be provided with an acknowledgement of Return pick up by the Courier. The Customer should retain the said acknowledgment and quote or produce the same in all future communications with the WorkStore, in this regard.
4. Any replacement/exchange shall be processed only where the Product is available and in all other cases, the Customer will be provided with a refund along with shipping charges, if any actually paid by the Customer in relation to such Product.
5. WorkStore will make reasonable endeavor that any eligible refund / credit note is initiated within 15 days of receipt of returned products. The approved refund amount will be credited to Customer’s bank account/refunded into credit card or debit card account as the case may be within such time as taken by banking channels to process such refund.
Payment methods :
1. You shall be entitled to use a valid credit / debit and / or any other payment cards, online banking facility or other payment instrument (“Virtual Payment Modes”) or cash on delivery option to make payment against any transaction being effected at the Website.
2. You agree and accept that all nuances and modalities relating to Virtual Payment Modes shall be separately governed by arrangement(s) / terms and conditions between you and the relevant banks and / or financial institutions, as the case may be. We would not be responsible, in any manner whatsoever, for any liability that may arise in relation to any aspect of / relating to the Virtual Payment Modes (including any fraudulent transaction). Notwithstanding anything contained in the Terms of Use, you agree to indemnify the WorkStore Group for any liability arising in this regard, in accordance with paragraph X of “Terms of Use”.
3. We will not be liable for the loss of any nature whatsoever caused to you arising, directly or indirectly, out of decline of authorization for any transaction, resulting from you exceeding your pre-set permissible payment limit under your credit / debit and or any other payment cards and / or online banking accounts, as applicable.
4. We may, at our sole discretion, require further authorization from you, such as a telephone confirmation of your order and / or other information.