Company : Cherrytin Online Pvt Ltd.
Head Quarters : Chennai
Industry : Online Shopping
Service/Product : Note Book. Diaries, Stationery Etc
Website : http://www.cherrytin.com/
Customer Toll Free Number :
** In the rare event that you experience technical issues, we are eager to help! Please do not hesitate to call us at 1-800-103-4438
Related : The Postbox Chennai Customer Care Number : www.customercare.gen.in/6307.html
** write to us at feedback@cherrytin.com to tell us what the issue is. We will always be there to fix things. Remember, it’s good to talk.
Contact Address :
letter to No 14,
Prakash buliding,
Deivasigamani Road,
Royapettah, Chennai, Tamil Nadu – 600014.
Shipping :
** We make every effort possible to deliver products purchased from CherryTin in pristine condition and in the fastest time possible.
** And here is the best part: For all purchases of Rs. 900 or more we deliver your gift at the doorstep free of cost.
** For orders less than Rs. 900, a shipping charge of Rs. 100 will be applicable.
COD Terms & Conditions :
** Order will not be processed if not confirmed. Customers should make sure to provide us with a legitimate number.
** COD charge of Rs. 50 will be applicable.
** Note: Any other form of payment i.e. DD or cheque will not be accepted by the Courier Agent.
** No item priced above Rs. 2000 will be available for purchase through Cash on Delivery.
** The courier company will contact the customer so as to confirm the delivery date and time.
** The customer should ensure being available at the time of delivery along with the transaction amount in cash.
** The customer cannot open the package before submitting the transaction amount to the courier agent.
** Octroi Charges, as may be applicable in various territories in India, shall be paid by the customer to the Courier Agent.
** These additional charges will depend on the city pin code list as per government rules and regulations.
** The Logistics Agency will give you the Octroi receipt issued by the concerned Government agency.
** COD amount will be collected from point of delivery, i.e., shipping address.
** In the unlikely event that your order is cancelled, lost or un-delivered to your preferred location we’ll make sure we refund the complete order amount including shipping charges.
** If you cancel part of your order, we won’t be able to refund shipping charges.
** You must be wondering what if you return an order delivered to you. In this case we won’t refund original shipping charges.
** However if you self ship your returns, you will be refunded based on Cherrytin’s Returns Policy.
** If you have any other concerns related to Shipping & Delivery, please feel free to ask us and write to us at info AT cherrytin.com.
** We promise to write back quickly to solve any queries you have relating to this.
Cancellation :
** During the process of checking out, if you have chosen to pay using credit or debit card and have not completed the transaction because you have (1) Not entered the relevant details (2) Hit the return/back button before payment has been processed, your order will be automatically cancelled.
** We accept cancellation of items before they have been processed in our warehouse.
** This includes even the items you purchase on sale.
** If your item was not purchased under any promotion, we allow you to cancel your order. If your purchase includes one item under promotion and if you wish to cancel that, you can. However if your order has multiple items bought under the same promotion, you can only cancel the complete order.
** This policy is applicable only if the order has not been processed in the warehouse and not applicable for Cash on delivery orders.