Company : Intermesh Shopping Network Pvt. Ltd.
Head Quarters : Noida
Industry : Online Shopping
Service/Product : Diaries, Planners, Notebooks, Folders
Website : http://www.indiangiftsportal.com
Customer Service Number & Address :
Call Us : +91 22 43433333
Time : 9 AM to 7 PM IST) (Monday to Saturday)
Email Support : support AT indiangiftsportal.com
Customer Care : Available Between 9 AM to 7 PM IST (Monday to Saturday)
Noida Address :
A-42, Ground Floor, Sector-4
Noida – 201301
Uttar Pradesh, India
Lucknow Address :
4/49 Vijayant Khand
Gomti Nagar,
Lucknow – 226010
Mumbai Address :
B1-002, Lower Ground Floor,
Boomerang, Chandivali Farm Road,
Chandivali, Mumbai-400072
Jaipur Address :
52/72 VT Road Mansarovar
Jaipur – 302020
USA Address :
Intermesh LLC.
1140 N Kraemer Blvd ,Ste H ,
Anaheim 92806
California
Refund, Return and Cancellation policy :
** As a leading retailer of gifting products, Indiangiftsportal follows a well-defined Refund, Return and Cancellation Policy to achieve optimum customer satisfaction.
** When a customer gets in touch with us through phone or email or chat, we aim at providing desired technical support or customer service.
** However, it might happen that the customer may still find the product unsatisfactory for reasons beyond our control, in such case we follow a return or a cancellation policy described below
How to Cancel an order on Indiangiftsportal?
Orders In Processing state are only subjected to be cancelled.
But once they are processed, cancellation is not accepted.
Refund policy :
** We will refund the amount in the same form we received the payment and it is normally done within 10 working days from the date of cancellation of the order.
** Once refunded, an e-mail confirmation is sent to the customer about refund.
Return Policy :
** If you have complaints related to the products that bear a warranty from manufacturers, you are requested to bring in the issue to the concerned manufacturer.
** You can contact us for more help regarding the same.
** While receiving the order, if you notice that the product is in a bad condition or if you notice that the packaging has been tampered with before the delivery, please reject the package and return it to the delivery person.
** Also, contact Indiangiftsportal customer care at +91 22 43433333 or email us at support AT indiangiftsportal.com specifying your Order ID.
** Our customer care executives will ensure that a brand new replacement is sent to you at no additional cost.
** However, please ensure that the original product tag and packaging remains intact when you return the product to us.
** Also, if you are not satisfied with the product and choose to return it to us, please ship it back.
** The product normally reaches our warehouse within 10 days of the return; we will check the returned goods and process a refund or exchange thereafter.
** If the product is delivered outside India, the customer will have to ship back the product to us at his/her own cost as pickup from our end is possible within India only.
** And since we have borne the shipping charges from India already so any refund will be processed after deducting the shipping charges, and in case of exchange, the customer will have to pay the shipping charges again.