www.customercare.gen.in

Company : Pukhraj Health Care Pvt Ltd
Head Quarters : Jalandhar
Industry : Online Shopping
Service/Product : Herbal Products

Website : https://www.pukhrajherbalshop.com

Pukhraj Herbal Shop Customer Care Phone Number

Call Us : +91 75298 75959
Time : 9AM – 5PM

Related : Apcos Naturals Mohali Customer Contact Number : www.customercare.gen.in/6090.html

Contact Address

Scf – 13, First Floor,
Urban Estate, Phase-I
Jalandhar 144022,
Punjab, India.
Phone : +91 75298 75959

Delivery Information

What are the delivery charges?
** Delivery charges depends upon the location or weight of your ordered item.
** Nominal courier charges per item i.e. Rs. 50 will be applicable on single item order.
** However, we’re offering FREE delivery order above Rs. 299 on skin care, hair care, well being and some special kits.
** Free Delivery on health juices over Rs. 550 not including Pachn Ras.
** For example, Rs 50 for delivery per item if the order value is less than Rs 299.
** While, orders of Rs 300 or above are delivered free.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?
** It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery.
** In this case, we add a day to the estimated date.
** Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?
** We generally procure and ship the items within 3-4 business days.
** Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors :
** Product’s availability with us.
** The destination to which you want the order shipped to and our location.

Are there any hidden costs (sales tax, octroi etc) on items sold by us ?
** There are NO hidden charges when you make a purchase on pukhrajherbalshop.com.
** List prices are final and all-inclusive.
** The price you see on the product page is exactly what you would pay.

Why does the estimated delivery time vary for each location?
** You have probably noticed varying estimated delivery times for the product you are interested in.
** Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner’s time-to-deliver in your location.

Return and Refund Policy :
** We would be open to accepting returns within a period of 15 days from the date of delivery of the item.
** Any order which has not been shipped can be cancelled partially or fully.
** The amount paid by you (if it is a prepaid order) would be refunded to you and should reflect in your account in 7-10 days.

Ordered item was damaged/defective when received :
** We take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website.
** However, due to situations beyond our control, the items delivered might get damaged in transit.
** We would be more than happy to replace or cancel your order under such circumstance.
** please inform our customer care within 24 – 48 hours of product delivery.
** Also share a few photographs of the product and packaging, highlighting the issue with the product.

Ordered item was wrong when received :
** In case you receive items that are different from the ones you ordered, we will ship the right items to you right away and collect the incorrect items from you at your convenience.
** Any other reasons for cancellation or return would be handled on a case to case basis.