Company : New Beauty Centre
Head Quarters : Mumbai
Industry : Online Cosmetics Shopping
Service/Product : Makeup, Skin Care, Body & Bath, Fragrance,etc
Website : newbeautycentre [dot] in
Customer Care Number & Address :
Customer Care : 022-2605-2947
Time : Mon – Fri, 11:00 AM – 7:00 PM
Email : support AT newbeautycentre.in
Related / Similar Service : Nykaa Customer Care Number
Contact Address :
New Beauty Centre
751, S.V. Road,
Next to Rajasthan Hotel,
Khar (West),
Mumbai – 52 India
Telephone : 022-2605-2947
Delivery Policy :
Case : Order Cancellation
Cancellation before shipment :
** If the order or the items that you want to cancel have not been shipped, you can cancel the order online or by speaking with our helpdesk at +91-022-2605-2947.
** In such cases, the order will be cancelled and the money paid by you will be refunded to you.
Cancellation post shipment :
** If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our helpdesk at +91-022-2605-2947 and do not accept the delivery of the order.
** Once the order is received back by us, we will refund the money paid by you as per Refund policy included below.
Case : Order Return
** We are committed towards providing you the best shopping experience at New Beauty Centre and allow no questions asked return policy.
** In case you need to return the shipment, please get in touch with our helpdesk at +91-022-2605-2947 or write to us at support AT newbeautycentre.in within 2 days of receiving the order.
Post that, please ship the products to following address within 10 days of receipt of the products –
New Beauty Centre
751, S.V Road, Next to Rajasthan Hotel,
Khar (West), Mumbai – 400 052 INDIA
Phone: 022-2605-2947
Email: support AT newbeautycentre.in
** We would treat returns as valid only if the products are received by us in their original packaging with their seals, labels and barcodes intact.
** Our shipments go through rigorous quality check processes before they leave our facilities, however, in rare cases, the products might get damaged during shipment.
** We provide free returns if you have received damaged or incorrect products.
** We will reimburse the actual shipping cost incurred by you or Rs. 100 (whichever is less) for such orders returned by you.
** We will process the refund once the returned items are received and verified by us.
Case : Order Refund
** If you had paid through credit card / debit card or net banking, then we refund to same account.
** If you had paid through COD, we will issue the cheque in the name and address as specified in billing details.
** Discount vouchers are for one time use only and shall be treated as utilized even if you cancel the order.
** If you had redeemed loyalty points for an order, the same will be credited back to your account in case you cancel the order.