Company : The Skin Store
Head Quarters : Bangalore
Industry : Online Cosmetics Shopping
Service/Product : Make up,Skin,Hair,Bath & Body,Herbal,Fragrance,etc
Website : https://www.theskinstore.in/
Customer Care Number :
Phone : +91 80 4172 5416
Email : hello AT theskinstore.in
Related / Similar Service : Make Up Shades Customer Support Number
Contact Address :
The Skin Store
36/1, 7th cross
1st main, Cambridge Layout
Bangalore 560008
India.
Shipping & Delivery :
What is our delivery coverage?
** We currently deliver orders all over India except to remote areas or towns not covered by regular courier services.
** Our trusted courier partner is DTDC.
** If you are unsure about whether we deliver to your address, please call our Customer Service (+91 80 4172 5416) prior to placing your order.
What are your Shipping charges?
** Orders above Rs. 1000 are shipped free of charge. For all other orders, we charge a flat shipping rate of Rs. 99 per order for delivery to any city in India
How do I know when my order will be shipped out?
** Once you place your order, you will receive an order confirmation mail at the email ID you provided immediately.
** As soon as your payment has been received in our account, our Customer Representative will call you on the mobile number provided in your order, to confirm the order & address details provided.
** We place a confirmation call for each of orders, before the order is processed.
** This is to avoid any inadvertent shipping or delivery mistakes due to incorrect or incomplete contact / shipping information provided by the customer.
** Hence, we request you to ensure that you enter your latest contact number in the order form, to enable us to reach you.
** Once the order & shipping details are confirmed telephonically by us, we will ship the order within 24 hours (for all orders placed before 4 pm on a working day) & within 48 hours (for all orders placed after 4 pm, Sundays & Public Holidays).
** You will receive an email as soon as the order is shipped out by us.
In how many days will I receive my order?
** All orders are delivered to the customer within 3-7 working days from the date of shipping.
How do I track my order?
** Once the order is shipped we will send you the airway Bill Number/Shipping number. .
What do I do if my order is delayed?
** In case you have not received your order within 5-7 working days from the shipping date, please contact our Customer Service team at +91 80 4172 5416
Payment Methods :
Accepted Payment Modes :
** Credit card (Visa / Master / Amex / Diners Club / UCB)
** Debit card (All leading bank debit cards Master / Visa / Maestro)
** Net Banking (For all leading banks)
** Physical cheque or demand draft (Issued by all leading banks)
** Online direct bank transfer
** We also offer Cash on Delivery Option
Payment by Cheque, DD or bank transfer :
** Customers can pay by cheque or demand draft (DD) by physically depositing the cheque / DD into our ICICI bank account.
** Alternatively, you can courier the cheque / DD to our physical address & we will ship the product as soon as the payment is realized in our account.
** For account & mailing details, please contact us by phone or email us at hello AT theskinstore.in
** If you are making a payment using cheque or demand draft, please make it payable to The Skin Store, ICICI Bank
For bank transfer, please use the following details :
Account number : 016905009135
Account name : The Skin Store
Bank details : ICICI Bank, Indiranagar, Bangalore
RTGS/NEFT/IFSC code : ICIC0000169
Is online shopping secure & safe?
** To make online shopping safer, RBI has now made it mandatory for all online transactions to have an extra level of authentication.
** The ‘extra’ level is a password that you will have to enter after entering your credit / debit card details while making online payments.
** This new technology is called VBV – Verified by Visa or MSC – MasterCard SecureCode.
** Please visit the Visa or Mastercard site to know more.
How do I register my credit / debit card & get this ‘extra’ password?
** Each credit / debit card issuing bank has its own registration process for getting your secure password.
How do I use this Verified By Visa / MasterCard Secure Code password?
** You don’t have to take any extra step to use this password.
** Every time you shop / purchase on Infibeam.com, during the payment process, you will be redirected to your bank’s website where you will need to enter your Verified By Visa / MasterCard Secure Code password.