www.customercare.gen.in

Company : Textile Export India
Head Quarters : Surat
Industry : Online Textile Shopping
Service/Product : Salwar, Saree’s,Kurtis,kids Collection,etc

Website : http://www.textileexport.in/

Customer Inquiries Number :

Domestic Inq :
Time : 9 AM TO 6 PM
** +91-78787 84804, +91-91576 67374
** +91-97267 68471, +91-85307 49476

Related : Garden Silk Mills Surat Customer Service Address & Phone Number : www.customercare.gen.in/1658.html

** +91-97267 68609, +91-78787 84803
** +91-78787 84805, +91 97267 77068

International Inq :
Time : 11 AM TO 12 PM
** +91-90331 76505, +91-95375 48851
Email : info AT textileexport.in

Rate Records :

FAQ :
Do the shipping charges vary from country to country?
Yes, for some products, they vary from country to country, You will get the exact shipping price when you will check out from cart.

Is the shipping charge calculated on weight of the package?
The shipping charges are calculated on the number of products in your order. You can view the shipping cost in your cart when you purchased the products.

Can I track the package once you ship it from India?
Yes, you would receive an email with the Airway Bill number of the courier once it is shipped also you can check the status of your product by login into your account. You would be able to track it with the respective courier.

What are your shipping charges for deliveries inside India?
Delivery inside India is free of cost in most cases, however if there is a change it can be verified at the shipping policy link below.

Can you deliver to any country in the world?
Yes, we deliver to almost all countries in the world.

What is the procedure to return a product, If I dont like it?
Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.

Can I return a salwar kameez or a lehenga thats stitched to my measurements?
Sorry, custom stitched products cannot be returned or exchanged.

I bought a saree with blouse stitched, Can I return it or exchange it?
Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.

Can I pay using my Debit card?
Yes, We accept all major debit cards

How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments along with order number.

My card is declined, What should I do?
Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

Can I pay using 2 different cards for one order?
Its not possible to pay using 2 cards for one order.

Can I pay using bank transfer? Where do I get details of your bank account?
Yes, you can pay through bank transfer. You would send us email on info AT textileexport.in with product code for bank transfer once we received your email will send you our Bank Account Details.

I do not have a paypal account, Can I still transfer money to your account?
Yes, you can choose our other payment options other than paypal.

What is billing address?
The address where you receive your card statements is called billing address

What is shipping address?
The address where you would like to deliver the goods is called the shipping address

Can billing address and shipping address be different?
Yes, you can give a different shipping address.