Company : Johareez.com Auctions Pvt. Ltd
Head Quarters : Jaipur
Industry : Online Jewellery Shopping
Service/Product : Gold, Silver, Diamond, Gems,blue Stone,etc
Website : http://www.johareez.com/
Customer Service Phone Number :
** Our team of Customer Care Executives are trained to help you find whatever you’re looking for whether it’s the right sparkle to go with a specific outfit or the perfect gift for any occasion.Just give us a call!
Related : Paliwal Jewelers Jaipur Customer Support Toll Free Number : www.customercare.gen.in/5955.html
** We welcome your questions and feedback.
** Feel free to contact us using any of the methods below.
Customer Support : (+91) 9829454410
Whatsapp Number : +91 9783248233
Email: support AT johareez.com
Customer Service hours :
** Monday – Saturday, 10:00 to 6:00 PM (IST);
** Closed on Sundays and National Holidays
Corporate Office :
Johareez.com Auctions Pvt. Ltd.
A-244, RIICO Colony,
Sitapura Industrial Area,
Jaipur – 302022
Rajasthan, India
Shipping Information :
** All the successful orders placed on Johareez.com will be shipped to the customer within 2-3 business days.
** Johareez.com & its Certified Merchants offer Free domestic shipping within Pan-India via FedEx, Blue Dart, DTDC & Red Express.
** All COD orders are shipped via FedEx/Red Express. Please refer our COD FAQ’s page for more details on COD orders.
** If the above couriers do not offer service in your area, please expect the items to be delivered to you via the Government Registered Post.
** International shipments are shipped via FedEx, UPS and the Government Registered Post.
** We do not provide jewelry boxes and Certificate of Authenticity in international shipment.
** Please refer to the product detail page for international shipping options offered and their fees.
Return Policy :
Please Note :
** Item(s) must be in their original, unused condition, and returned within 14 days of receipt.
** Refund/replacement for goods are subject to inspection and checking by Johareez.com team.
** We do not refund if you change your mind however we can arrange a replacement or exchange.
** Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
** Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all returns/exchange/money back.
** The return/money back amount will be as determined by our team at Johareez.com.
** In case, any Coupon, Discount or Promo Codes are used during the original purchase, the amount will be reduced by the amount equivalent to the Coupon, Discount or Promo Codes
** In case of Refund, the payment shall be made by way of an account payee Cheque, / NEFT/ Respective payment Gateway, within 3 days of receipt of product along with Certificate and Invoice subject to quality confirmation and acceptance.
** In case of exchange, the customer will have to pay the difference between the new product chosen and the old product before dispatch.
Reverse Pickup :
** At Johareez.com, we not only offer Free Shipping on most products, we also give you free returns.
** Our reverse pickup policy is just one more way in which we try to make your online shopping experience, smooth and easy.
If you have bought a product that you would like to return, you can book a reverse pickup using these easy steps :
** Call us on +91-9829454410. Tell us your order number and request for a reverse pickup.
** Drop an email on support AT johareez.com, we will contact you to confirm the pickup.
** Depending on your location, your customer care officer would guide you various return options available to you.
** If there is no reverse pickup service available at your location, you would be asked to ship the product back to us at your cost.
** However, you would be given a gift voucher of 100 rupees to compensate you for the cost incurred.
** Please do take care that you pack items securely and safely to prevent any loss or damage during transit.
** For all self shipped returns, we recommend you use a reliable courier service.