Company : American Airlines
Head Quarters : Gurgaon
Industry :Airlines
Service / Product : Airlines Service
Website : https://www.americanairlines.in/intl/in/index.jsp
Customer service :
Reservations / AAdvantage :
Phone: +91-124-2567222 (if calling from the US or Canada please dial 1-800-433-7300)
Opening Hours:
Monday-Friday: 9:30am – 5:00pm (Except Public Holidays)
Email : indiasales.aa AT wcplindia.com
Corporate Office / Ticketing Office Address :
American Airlines
General Sales Agent in India – World Connect Pvt Ltd
#204, Times Tower,
Mehrauli – Gurgaon Road,
Sector – 28, Gurgaon – 122002
Email: indiasales.aa AT wcplindia.com
Customer Relations :
Address: Email AA Customer Relations
Contact For: Past Travel Experience
Baggage :
Address: indiasales.aa AT wcplindia.com
Contact For: Past Travel Experience
Refunds :
** For all tickets issued by a travel agency, passengers must contact the travel agency that issued the ticket directly.
** Electronic tickets booked on AA.com U.S.
Phone: +91-124-4374275
Email: indiasales.aa AT wcplindia.com
Note :
** Please note there is a 500INR service charge per ticket for telephone bookings and Airport Ticket Office transactions.
Customer service plan :
American Airlines and American Eagle are in business to provide safe, dependable and friendly air transportation to our customers, along with numerous related services. We’re dedicated to make every flight you take with us something special. Your safety, comfort and convenience are our most important concerns.
In June 2007, American Airlines and other members of the Air Transport Association submitted service plans addressing particular issues of consumer interest to the Department of Transportation (DOT).
In September 1999, American Airlines and American Eagle submitted their joint Customer Service Plan to the DOT.