www.customercare.gen.in

Company : Himachal Pradesh Postal Circle
Head Quarters : Shimla
Industry : Post
Service / Product : Postal Service
Website : hppostalcircle [dot] gov [dot] in

HP Post Toll Free Call Centre

** 1800-11-2011 (For International Mails)Please share your views to improve the web site

Related : e-Bazaar Online Store Toll Free Number : www.customercare.gen.in/9116.html

** Please here for submiting your valuable feedback For tracking of Mail items click hereFor redressal of any grievance/complaint regarding the services offered by Department of Posts click here

Registration of Complaints

** Complaints Initial Level for lodging complaints Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.

** here and enter the name of Post office or Pincode to know the contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office.Click here to know the contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning.

If the complaint is still not settled:
** If the complaint is still not settled, the complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address.
** If you are dissatisfied with the action taken, approach the following Officers in the Postal Directorate, Dak Bhavan, and New Delhi-110116 according to the nature of complaint.

Complaint Address Details :
** Complaint on delayed delivery / non-delivery of Speed Post (SP), Express Parcel Post (EPP), Logistics Post (LP), Business Post (BP) or other premium products.
ii) Additional General Managr (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail.
iv) DDG (PG) for Registerred Letter / Parcel.
** PG Division – -011-23036397, Director(PG)- 011-23096151, 011-23036814 for (i) &(ii) in Column 3.

Complaints concerning Savings Bank or Savings Certificates or claims relating thereto.
** ddgfs AT indiapost.gov.in & sbpgsection AT gmail.com 011-23096089 (Tel), 23096089(Fax)

Deputy Director General :
** pgsectiondop AT gmail.com 011-23096087 (Tel), 23353883(Fax)

Contact Address

Raj Hans Bhawan
Block No. 12 & 12 A
SDA-Complex, Kasumpti
Shimla-171009 (HP)
Phone: 0177-2629010, 2625193
Fax: 2626981
Email: adtechnical.hp AT gamil.com