Company : Warm Oven
Head Quarters : Bangalore
Industry : Online Shopping
Service/Product : Birthday,Wedding,Anniversary,3D,Designer Cakes,Cupcakes,etc
Website : www.warmoven.in
Customer Support Number :
Call us at : 8971838735 or 8971000300 anytime during the day
For Theme,Shape or Fondant Cake queries please call us at 8431081441
Related : Tasty Tweets Gurgaon Customer Contact Number : www.customercare.gen.in/5599.html
Email us at : help AT warmoven.in for any support
Email us at : ceo AT warmoven.in for any complaints
Please raise a ticket at help.warmoven.in and we will respond ASAP.
Contact Address :
D 202, Salarpuria Sanctity
Sarjapura Road,
Banglaore – 560035
Hub Kitchen :
No. 80 Ground Floor, (Formerly No. 23),
Krishna Reddy Layout,
Domlur, Civil Station,
IN Corporation Division No.67,
Bangalore – 560071
Cloud Kitchen:
65/1A, Kaikondrahalli,
Above Ammi’s Biryani,
Sarjapura Main Road
(Opp. Pizza Hut Delivery)
Landmark – Wipro Corporate Office
Bangalore – 560035
Cancellations & Returns :
** We take pride in the quality and range of cakes we bring to you. We also guarantee the quality of our cakes.
** You must inspect the order and notify us promptly in writing or by phoning our call centre of any dissatisfaction with your order.
** We will promptly and fully refund the price that do not meet with your reasonable satisfaction or arrange for the delivery of replacement.
** We ensure that all our cakes are delivered fresh (baked a couple of hours before delivery) and in good shape to your premises.
** Should the cake be smudged or crushed during delivery, we will be happy to give you a refund.
** Your order can be cancelled as long as you give us sufficient notice of at least 4 hours prior to the delivery time.
** Please call our customer service on 89710-00300 or email us at help AT warmoven.in if you wish to cancel or return your order.
FAQs :
Do you serve fresh products everyday?
Yes, all our cakes are baked to order after we receive your order.
What do you do with unsold products?
We don’t have any unsold products since all our cakes are baked only after we receive an order from a customer.
What is the Lead Time to execute cake deliveries??
We require at least 3 hours to bake a fresh cake and deliver it to you or your loved ones with a personalized message.
I made a mistake while placing the order. How do I change it or cancel it??
Please call our Customer Service on 89710-00300 or email us at customer AT warmoven.in and we will get it rectified for you.
How many cake shops do you have in India?
We don’t have any physical outlets where you can buy cakes. We take orders either through our website or on the phone and deliver the cakes to a location of your choice. We have two kitchens where the cakes are baked. We currently operate in Bangalore.
What are the various payment options?
Cash on Delivery and Online Payment
Can I have a Personalized Message on the Cake?
Of course you can! While filling the details in the product section, kindly specify your Message in the “Message on Cake” field. Please keep it short.
Is the Payment Gateway on your Website Secure?
Yes, we have integrated with Payumoney for the payment gateway and all online payments go through their secure interface.
What is your return policy?
We will ensure that all our cakes are delivered fresh (baked a couple of hours before delivery) and in good shape to your premises. Should the cake be smudged or crushed during delivery, we will be happy to give you a refund.