www.customercare.gen.in

Company : JJ Bakers
Head Quarters : Lucknow
Industry : Online Shopping
Service/Product : Birthday,Wedding,Anniversary,3D,Designer Cakes,Cupcakes,etc

Website : jjbakers [dot] com

Customer Care Phone Number :

Tel: +91 522 404 8642
Email: jjbakers.confectioners AT gmail.com

Related : Fusion Bouche Pune Customer Support Number : www.customercare.gen.in/5588.html

Contact Address :
1, Ashok Marg,
Lucknow – 226001

Delivery and shipping policies :
** We CANNOT commit any fix time for delivery.
** Cake deliveries will be made between 12 noon to 7 pm on the given date.
** Same day delivery option is available only if the order is placed before 1 pm and will be delivered till 7 pm.
** We reserve the right to substitute the products with equal or higher value in case of non-availability of the desired product.
** In case of floods / Heavy Rains / National Bandh we reserve the right to reschedule the delivery for another date.
** No change in instructions can be entertained after placing the order.
** We will not entertain any complaint for any product after 3 hours from the time of delivery.
** Proof of delivery will be provided in case of any dispute in delivery.

For Fix Time Delivery – Terms & Conditions :
** We cannot commit sharp/exact time for delivery.
** Subject to the other terms of the Shipping Disclaimer the order will be delivered +30 or -30 minutes as per selected time.
** We require at least 3 hours of lead time.
** The delivery of the products/items ordered will be attempted only ONCE at the address as provided in the order received by JJ Bakers.
** In the event the delivery is not executed due to any reason whatsoever not attributable to JJ Bakers the customer shall still be charged for the order and no redelivery or refund will be made by JJ Bakers

The order will be deemed executed and delivered in the following events :
** Delivery not done due to wrong address.
** Recipient not available.
** Premises locked.
** Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting / not reachable.
** Recipient refused the products.
** Delivered the product at the Gate/Reception/Neighborhood.

Cancellation & Refund :
** Orders once placed cannot be cancelled.
** In case of any emergency, Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date.
** You can send cancellation request at Jasjeev.kohli AT gmail.com
** We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
** At any point the refunds will not exceed the actual value of the goods plus the shipping cost incurred for returning the product.
** Packaging & Handling charges will not be refunded
** No cancellations are entertained for those products that the marketing team has obtained on special occasions like Pongal, Diwali.