Company : Bakewala
Head Quarters : Bangalore
Industry : Online Shopping
Service/Product : Birthday,Wedding,Anniversary,3D,Designer Cakes,Cupcakes,etc
Website : www.bakewala.com
Customer Support Number :
Phone: (+91)9886478379
Email: support AT bakewala.com
Working Days/Hours: Mon – Sat / 10:00AM – 5:00PM
Related : CakesNflowers Hyderabad Customer Care Number : www.customercare.gen.in/5576.html
Contact Address:
#8,Kaveri Layout,
Dasarahalli,
HA Farm PO, Hebbal,
Bangalore, 560024.
Shipping Policy :
** We ship to every pincode in India.
** We also offer Free shipping on orders above Rs 495/- (Applicable only for e-payments).
** On all other orders, there will be a nominal shipping fee of Rs 49/- .
** Cash on Delivery facility is available on all orders above Rs 300/- and below Rs 5000/-, provided the courier partner supports your location.
** You can check your pincode for COD option, on any product detail page
** Your order will be delivered in 2 to 5 working days based on your location.
** Very rarely, it might take a little longer to deliver due to the below listed reasons.
** Limitation & unexpected delay from the courier partners to deliver to some locations
** Busy times, such as holiday periods and festive seasons
** Due to the nature of some of the products, we would have to rely on the surface transport which may take longer time
** The product fails the quality check at the packaging desk and have to source another piece to fulfill the order.
** The pincode is not supported by our courier partners – (Fedex, Ecom Express, Delhivery, GoJavas).
Cancellation Policy :
** You can cancel your order if the order status is shown as “pending” in the order history section of your account.
** For cancelling an order in “pending” status, contact our support team.
** This can be done by sending an email to support AT bakewala.com requesting for cancellation of your order.
** In such cases where the request comes before the order is processed for shipping, cancellation will be accepted and the complete money will be refunded.
** However, Bakewala.com has rights reserved to decide whether an order should be cancelled or not.
** Unfortunately the order cannot be cancelled once the shipping process has started.
Refund Policy :
** Payments made through credit/debit card will be credited back to the same credit/debit card within 7 working days from the day of refund approval.
** Payments made through net banking will be credited back to the respective bank account within 7 working days from the day of refund approval.
** Payments made through all other modes will be refunded through cheque in favour of the name as mentioned in the billing details of the order.