Company : CakesNflowers
Head Quarters : Hyderabad
Industry : Online Shopping
Service/Product : Birthday,Wedding,Anniversary,3D,Designer Cakes,Cupcakes,etc
Website : www.cakesnflowers.com
Customer Care Number :
Phone: +91-9866637773
E-Mail: sales AT cakesnflowers.com
Related : Cakesmiths Mumbai Customer Care Number : www.customercare.gen.in/5532.html
Contact Address :
CakesNflowers
Hirish 360 Degrees Solutions
8-2-69/B/26, Plot No. 26 & 27, Sri Ram Colony,
Near Karmanghat Temple,
Hyderabad, Andhra Pradesh.
Phone: +91-9866637773
Return Policy :
** At Cakesnflowers, we want you to be completely satisfied with your purchase and enjoy your shopping spree.
** We have framed our Return Policy to meet your various complaints.
** When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
** Non-perishable items should be returned within 3 days of the delivery date.
** While most of the non-perishable items are returnable, they are subject to the following guidelines as per
Conditions for Return :
a) Damaged or Wrongly Shipped Items –
Non-Perishable :
** In case of damaged or wrongly shipped items, the request for exchange should be submitted within 3 days of the delivery date.
** After return of the item as per “Conditions for Return”, replacement for damaged/ wrongly shipped items will be made .
Perishable Items :
** In case of perishable items like cakes, flowers and sweets refund will be entertained only if they are wrongly shipped.
b) Refund for non-delivery of Items
Non-Perishable Items :
** In case of missed/non-delivery of non-perishable items, while the recipient is away, the order will be repeated once more after the stipulated day.
** In case of non-delivery of an item altogether, then the refund for the same will be made.
Perishable Items :
** For delivery of cakes, flowers and sweets the delivery of items will be attempted only once.
** Being perishable in nature, there will be no refund against such items.
c) Partial-Refunds :
** Partial Refunds will be made in case of multiple goods being ordered and one/few items amongst that list is/are not delivered.
** In such cases, customers get refund only against non-executed deliveries.
d) Refund against cancelled orders :
** Refund will be made only against approved cancelled orders.
Conditions for Return :
** Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee.
** If you are returning a product listed below, please check to make sure, your return meets the conditions described.
** Computers, notebook computers, handheld devices, TV’s, digital cameras and camcorders – Must be returned within 3 days of the delivery date.
** CDs, DVDs, VHS tapes, phone cards, computer software and printer cartridges – Must be unopened.
** Books – Must be in their original condition.
** Perishables and personal care items – May not be returned, unless defective or wrongly delivered.
Note :
** Refund for item(s) or exchange for damaged/ wrongly shipped item(s) will be made/done after deducting the shipping/handling charges.
Duration of Returns :
a) Returns on Credit Card :
** Please allow up to two billing cycles for the return credit to appear on your credit card statement.
b) Alternative Method – Store Credit :
** If credit cannot be issued to your credit card, then on mutual acceptance a store credit will be issued i.e. order worth the refund amount can be used in future from your store credit for other purchase.