Company : India Flowers Gifts
Industry : Online Shopping
Service/Product : Apparel Gifts,Jewellary Gifts,Cakes,Chocolate Gifts,etc
Website : www.indiaflowersgifts.com
Customer Contact Number :
Contact No : 91 923 072 7368
Email us : ifg AT indiaflowersgifts.com
Related : Yummy Cakes India Delhi Customer Order Number : www.customercare.gen.in/5519.html
Payments Options :
** We are accepting credit cards in All Currencies.
** Currencies will be automatically converted into your local currency & will be charged to your Credit Card account.Accepted Credit cards are as under
** You can also avail our Net Banking options ABN AMRO Bank, AXIS Bank, Bank Of India, Corporation Bank, Jammu & Kashmir Bank, Karur Vysya Net Bank, Oriental Bank Of Commerce, State Bank Of India, State Bank of Travancore, Union Bank Of India, Vijaya NetBanking, YES BANK
** You can also avail our ATM-CUM-DEBIT Card options AXIS Bank Debit Card (VISA Electron only), Canara Bank Debit Card, Citibank Debit Card, Corporation Bank Debit Card (VISA Electron only),
** Deutsche Bank Debit Card (VISA Electron only), HDFC Bank Debit Card (VISA Electron only), ICICI Bank Debit Card, Indian Overseas Bank Debit Card (VISA Electron only), ING Vyasa Bank Debit Card (VISA Electron only), Karur Vysya Bank Debit Card (VISA Electron only), Punjab National Bank Debit Card, State Bank of India Debit Card
Refund Policy :
Under what circumstances when refund is possible?
a. Refund is possible under the following circumstances :
** Order is cancelled upon request.
** To cancel the order, please call . Alternatively, may write to
** The amount of refund related to an order cancellation is as follows
Amount Refunded – Conditions :
** 100% – when credit card has not been charged and flowers/gifts have not been ordered from our supplier.
** 90% – when credit card has been charged and flowers have not been ordered from our supplier.
** 30% – after flowers/gifts have been ordered from our supplier.
** 0% – after the flower/gift leaves our shop/office.
b. Recipient not satisfied with the flowers/gifts delivered :
** If the recipient is not satisfied with the flowers/gifts delivered due to un-fresh flowers or dissatisfied due to quality,
** The customer who ordered the Flowers/Gifts will be given 100% refund, subject to the other points of our terms & condition and provided that
** The recipient refuses to accept the Flowers/Gifts and returns the same instantly at the address stated on the Delivery Order with intact condition.
** AND customer writes to us a mail about the reason of dissatisfaction.
** Please state the Transaction ID, the sender and the recipient’s name in the Email Form.
** This feedback will be used to help us to improve our customer service.
How is the refund procedure being carried out?
** Refund will be carried out within three days once one of the above mentioned criteria is met.
** Once the refund has been successfully processed, you will receive a refund notification via email.
** Safe keep this refund notification for checking against your monthly credit card bill.
Cancellation Policy :
How do we handle my contact information which I enter during the purchasing process?
** All customer’s contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database.
** All the printouts for record purpose are securely kept.
For what purpose will my contact information be used?
Customer’s contact information will be used for the following purposes –
a. Market Analysis :
** Such information as customer’s choice of flowers/gifts, country of the senders and the recipients, are used to identify markets that need our services.
** The information and the result of analysis are solely meant for internal use and will be kept confidentially.
b. Channel for Communicating Purchase and Delivery Status –
** Sender’s email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled).