Company : GetMeCab – Unicus Infolabs Pvt Ltd
Head Quarters : Delhi
Industry : Cab booking
Service/Product : Taxi Booking Service
Website : www.getmecab.com
24X7 Customer Booking Number :
Call Us : +91 901515 4545
Telephone : +91 901515 4545
Related / Similar Service : Fast Track Call Taxi Service Number
Fax: +91-11-45679322
E-Mail: info AT getmecab.com
Contact Address :
GetMeCab – Unicus Infolabs Pvt Ltd
Working Office:
13/5, Basement,
East Patel Nagar,
New Delhi – 110008.
Registered Office :
29, Shaheed Colony A
Malviya Nagar
Jaipur
Rajasthan
Booking Policy :
While cab booking using the services of GetMeCab, the following rules apply:
** A booking can be done a maximum of 90 days before the trip start date. Similarly, a booking can be done a minimum of 3 hours before the trip start time.
** Booking can be done through our website at getmecab.com or call at +91 90 1515 4545
** In case of online confirmed bookings, an advance amount needs to be paid by the customer online while booking.
** The advance amount is based on the estimated total cost and will be adjusted with the final amount at the end of the trip.
** Due to a genuine reason customer can generate an online request without paying advance but we will contact the customer to confirm the booking.
** For every confirmed booking, a car will be allotted at least 4 hours before the trip.
** The customer will get an email and/or sms confirmation with the car and driver details after the allotment.
** Customer should carry a printout of the booking voucher or the booking confirmations SMS for identification.
For booking modifications, following rules will apply :
** You can modify the start and/or end date (pre-pone or post-pone) for a booking without any modification fee (subject to availability of the vehicle) but you must communicate us at the earliest.
** All modification requests should be communicated to us and we will confirm you through email, call or sms.
** Modifications are allowed even after trip start butyou must inform to the company.
Cancellation rules :
** All the cancellation requests should be done online or through email at info AT getmecab.com;
** In case the booking is cancelled more than 24 hours or more before the pick up time, 100% of the advance deposit will be refunded.
** In case the booking is cancelled within 24 hour before pick up time, 100% of the advance deposit will be deducted as penalty.
** In case the cancellation is done from GMC end, 100% of the advance amount will be refunded.
Final Payment at Trip Completion :
** After completion of the trip, the final payment has to be done by the customer to the taxi operator/driver itself.
** The value of the final payment will be the total cost + service tax minus the advance payment(if any).
** The final payment should be a cash payment as the driver might not be able to charge on card or may not accept cheques.
** In case, the final amount is less than the advance booking deposit (if any), GetMeCab will refund the excess amount back to the customer after confirming with the driver/operator.
** In case of vehicleaccident/break-down the company will provide an alternate vehicle or will refund the advance deposit if booking cancelled.
** In case of a no-show by the driver for a scheduled departure, the company will provide an immediate replacement with a similar car and in case we could not find a replacement, a full refund of the advance will be done.
About Us :
GetMeCab.com is an aggregator and seller of cab rental inventory online. We strive to provide high quality, affordable cab service with utmost transparency in terms of pricing and service delivery. We have a network of quality checked car rental partners across India which help us provide all kind of car rental services to our customers. We currently have our services in Delhi-NCR, Mumbai, Bangalore, Hyderabad and Jaipur and we will soon be expanding to other cities in India as well.
View Comments (1)
On 10.2.2019 at 17.01 hrs, I have requested to allot two cabs (each capacity of 9 persons) for the next day i.e on 11.02.2019 at 03.30 am to attend a function at Madipakkam Koot Road, Chennai. Requested to pick up from my residence (Old Washermenpet). I have received messages with FT booking ID 49271 & ID 49272.
Upto 3.20am /11.2.2019, no message received regarding allotment of vehicles. Hence, I have contacted your customer care (044 24732020) and requested to allot as per my booking request. I have been allotted only one vehicle (TN09BE3503 ) at 03.38 am. I have contacted the driver (9994520126) to reach my location as quick as possible. He has stated that it will take atleast 15 minutes to reach my location & moreover his vehicle can carry maximum of 5 person only. Hence I cancelled the booking.
The above action made me very trouble in that early morning. Myself & my family members felt huge discomfort. Also the above failure of proper allotment of vehicle, that too in the early morning, left me very painful. With very trouble I was able to reach my destination with share autos near me & spent Rs.3000/- for the trip with much delay in my schedule.
Why shouldn't I take legal action against your company for your irresponsible action?