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• This is regarding my booking FTP2366720 for Chennai Drop. The driver was one of the worst kind I have ever seen. My Daughter has travel sickness and had vomited little which i personally wiped it and cleaned it thoroughly before leaving the cab but still he insisted that i pay him extra cash for it. And when I refused it he starting using abusive language in front of My whole family. Is this kind of drivers you have. Your rate tarif is the most highest compared to other App based cabs. Still we book in cabs through you . I Have always preferred to book cab for Airport only through fast track but this was the worst ever experience my family and I had. Such a shameless driver. As I was getting late for my flight I didn't have any option but to give him extra cash as he was not ready to listen and was abusive and a man of low moral. i had to save my image among so many other passengers so I paid him extra. I hope you look into this matter with seriousness and punish such drivers.

• Today I have booked a trip from Akbarabad First Street Kodambakkam and to Vasantham Marriage hall at Srinivasa Pillai Street West Mambalam. I was told approximate charges Rs 168/- whereas I was forced to pay Rs 265/- for the trip. Distance covered for the trip hardly around 3Kms plus. Bitter experience. Unfortunately I have not use AC facility since I have booked a non AC compact car.no rain nor traffic snarls. Less than 10minutes trip. Today I had a Bitter experience with fast track call taxi company.

• I have travelled from Valasaravakkam to Chennai airport. Booking ID is 52912 08/11/2018, 05:00 AM. Need bill for the above trip INR 314.16.

• Self traveled on 13-11-2018 from Chennai Poonamallee to Airport and paid Rs.402/-. Please send the bill. Booking ID is 78744.

• Fast track a famous cab provider for a long time, but where to lodge complaints? No proper contact number (or) mail ID.

• I need a bill to for every travel. Is there any provision to send the bill regularly to my email id? When enquired with Fast Track, they say the bill will be sent only on request. This is becoming difficult every time to remind for bill for every travel. Every time we cannot keep calling and inform the details of ID numbers & email id. When others can able to do it why not FAST TRACK?

• 16.05.18, அன்று பதிவு பன்னினேன் கார் வேண்டும் என்று, கார் 17.05.18 அன்று காலை 6.30க்கு வர வேண்டும் ஆனால் அவர்கள் 8.30க்கு வரும் என்று சொல்கிறார்.

• I WAS SIMPLY LOOTED ON MY WAY TO AIRPORT BY CHARGING RS.2000 MORE THAN BY DRIVER. MY BOOKING ID IS 29981 ON 25TH JANUARY,2018. FROM SRIPERUMBADUR TO TIRUPATI,PONDICHERY, CHENNAI AIRPORT FOR THREE DAYS. I HAD TO PAY MORE THAN DECIDED AMOUNT. ALSO NO RECEIPT WAS GIVEN. REPEATEDLY I CALLED ON 60006000 AND NO HELP EXTENDED AND DRIVER HAD HIS WILL. MY COMPLAINT WAS NOT REGISTERED AND THEY DON'T HAVE CUSTOMER CARE SERVICE.

• How much amount will be charged from Chennai central railway station to Vadakapatt road, Kavolabakkam for 3 people with 5 luggage at early morning around 5 to 5:30AM?

• Is there any mail Id for making complaints? Please provide me.

• Today I have booked cab from Madananda Puram to Koyambedu 7.45 pm. My bus time is 8.50 pm. Till 7.35 pm I was not received driver details. Then two times I have called them. They have given me details, but the driver was near Airport. He need to come to my place. It will take minimum one hour ( it's ridiculous giving such a driver details). Again I have called fast track. They told me as within 5 minutes will provide the details. I have not received any details till now. When we are booking cab they are promising to provide the cab but they are not bothered really. Such a situation happened to me 2 times. This is the right time to correct every thing.

• How much charges from Poombugar Nagar to Semancheri?

  • Information as provided in the Official Website :

    ** Tariff are subjected to change without prior notice.
    ** Vehicle are subjected to availability.
    ** Time & Kms will start from the customer's point.
    ** Passenger has to check driver name and ID number before boarding to the cab.
    ** If ideal waiting is more than two hours and exceeds 30 kms,will be converted to 4Hour package (Indica / Indigo / Logan / Swift / Etios).
    ** If ideal waiting is more than one hours and exceeds 40 kms,will be converted to 5Hour package (Tavera / Innova / Xylo).
    ** Hourly packages are applicable only in city limits

• How much will you charge from Chennai Central to Mandaveli KVB garden?

• What is the charge form Trichy to Tanjore?

• How much will you charge for a cab from Airport to Achrapakkam?

• How much money will you charge from Tiruvallur to Tambaram?

• How much money tiruvallur to tambaram with 3 members

• How much I have to pay for hiring taxi for going to Thiruninindravur and thiruvallur from dasarathapuram Saligramam to and fro?

• How much amount will you charge for Thiruvallur to Ramachandra hospital with 4 persons?

• I want to get the bill for my travel. My number is 64058 and I traveled from my house to vallur camp and back on 19.02.2017.

• WHAT IS THE TARIFF FOR INDICA A/C IN CHENNAI FOR 12 HR HIRE FOR TWO PERSONS?

• I have been trying for more than two hours to contact your Chennai Customer Cell Phone number. What is surprising is you have 100s of phone number and all the phones when I contacted gets a voice message the officials are busy. I wonder how a person who wants to book your Call Taxi for an urgent or emergency use can get your number to book a Cab if it has been continuously busy. Something is wrong somewhere or otherwise how such message could come repeatedly. Please do the needful in the interest of general public. Please let me also know the rates you charge for using your call taxi if the same is booked through the apps downloaded in my mobile for my local visit. A line of confirmation is requested.

• I need Tavera vehicle only for drop to Air port from Madambakkam on tomorrow morning 6.00 a.m. It is very specific about the type of the vehicle because I am having luggage of 6 suit cases. Can you please confirm the availability of the vehicle?

• I want to book tempo for 3 days for 10 members. There should be a pick up in Coimbatore and sight seeing in Ooty, Kodikanal and dropped at Coimbatore. I need to know about charge.

• What is the tariff for Tavera to go to Tirupathi and come back to Chennai? I need breakup details please.

• I want taxi for 6 members from Tirupattur Vellore district to Tirupanthal. What's the fare?

• Can I book a taxi at the international airport booth and pay by debit card to travel from airport to Kattankulathur, near SRM university?

• I need to pick up a party of 40 people from KSR Bengaluru Railway station to drop at Basavangudi on 01/02/17 morning and return back with same set of people on 02 02 17 evening. Can this be arranged?

• If your telephones are busy then how can I contact you to cancel the booking?

• I need to know whether it is acceptable card payment now in Booking booth at airport.

• I want to book car for 2 days i.e from 22.11.16 to 23.11.16.
  Timing : From 8am to 6 pm
  Both days are inclusive. I am going for local trip to Kanchipuram on 23.11.16. Kindly let me know your charges.
  Regards
  P Hariharan

• I have been using your service. But on 7-11-2016 I booked a vehicle from Parry's to Tirumangalam.
  Booking no : 59655
  Your company did not have the courtesy to reply regarding non availability of vehicle till now. I booked the vehicle to pick me up at 5pm.

• May I know the one day package cost details for four persons along with luggage?

• What about the fare before 4am to 6am?

• Previously when I book fast track call taxi, I used to get SMS about distance traveled & amount to be paid. But later I am not getting bill details except thank you SMS. Why?

• I want to book a cab for 5-6 hours. I need charges please.

• I have to register a complaint. How can I send?

  • Please refer the complaint Number 24308 dated 07-02-2018. I have not received refund for the excess fare collected from me. I provided required bank account details to enable NEFT transfer. I am told by your staff that refund will be credited daily but not done. Please arrange refund with out further delay.