www.customercare.gen.in

Company : Rxhomeo, Inc
Head Quarters : Hyderabad
Industry : Online Pharmacy
Service/Product : Homeopathic Medicine

Website : www.rxhomeo.com

Customer Service Number & Address :

** If you have any questions, please feel free to contact our Customer Service team who will be more than eager to assist you and the best ways to reach us are
Customer Service E-mail address :
By e-mail: info AT rxhomeo.com

Related : MedFirstIndia Customer Toll Free Number : www.customercare.gen.in/5082.html

Customer Service Phone Number :
By Phone: 1800-833-8100 (Toll free in India)
Alternate Phone: +91-970-563-8000
Support hours: 10.30 AM IST to 2.00 PM IST

Note :
** We usually respond within 1 business day.
** In case you need assistance outside the phone support hours, we request you to send an e-mail for an assured reply on the next business day.
** Please note that the Customer Service team comprises of qualified and trained pharmacists, who will be happy to answer questions regarding our products and their application, but medical advise of any sort will not be provided.

Standard Shipping Policy :
** As a Standard Shipping Policy all orders received on a week day are processed and dispatched on the same day from our FDA registered process center in India.
** The orders usually reach the destination address anywhere in the United States within 5-6 business days.
** Overnight shipping is currently not available and all orders are queued with a high priority status.

Refund Policy :
** We take utmost care to satisfy each of our customers needs, but in case if the customer is dissatisfied or requests for a refund due to any reason.
** Such requests will be considered from a case to case basis.
** In any case, the shipping expenses already incurred by us can not be refunded.

FAQ :
Q. How much do you charge for shipping?
Standard Shipping for all orders above ?300 is free. For orders below Rs.300, a shipping charge of flat Rs.50/- is applicable. We also have the Express Shipping option, please check your shopping basket for the charges because they are automatically calculated.

Q. How long does it take for the products to get delivered?
Standard Shipping takes 5-7 business days, Express Shipping 3-4 business days.

Q. How can we track the status of orders?
Please click on the Track Orders link given at the bottom of this page.

Q. How do we use homeopathic medicines?
In Acute condition take 3 doses every 5-15 minutes depending on severity, then hourly for 2-3 more doses if needed. Once symptoms show improvement, stop dosing and let the body respond to the medication. In less Acute conditions medicine can be taken as needed but should be stop with improvement.

Q. Do you see only homeopathic drug products?
Yes, at present we sell only homeopathic drug products.

Q. What are OTC or Over-the-Counter products?
A category of healthcare products which can be purchased from any retail outlet or website without a doctors prescription.

Q. Do homeopathic medicines expire?
Homeopathic medicines do not have a shelf-life unless and other wise specified on the bottle.

Q. What is CCNow?
CCNow is a leading 3rd part credit card processing company.