Company : NSDL e-Governance Infrastructure Limited
Head Quarters : Mumbai
Industry : Government
Service/Product : National Pension System
Website : www.npscra.nsdl.co.in
NSDL Customer Toll Free Number
Toll Free Number : 1800222080
Related : SNDL Mumbai Customer Help Desk Number : www.customercare.gen.in/3248.html
Contact Address :
NSDL e-Governance Infrastructure Limited
1st Floor, Times Tower,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel, Mumbai – 400 013
Tel. : (022) 4090 4242
Fax : (022) 2495 2594/ 2499 4974
Complaints Phone Numbers
Only for NPS related queries/complaints :
Escalation Matrix for Central Grievance Management System (CGMS) :
Escalation Level : Level I
Name of the Official : Mr. Jaydeep Joshi
Contact details :
Tel No. : 022 24994242
Email ID : gro AT nsdl.co.in
Role : Grievance Redressal Officer (GRO)
Escalation Level : Level II
Name of the Official : Mr. Mandar Karlekar
Contact details :
Fax No. : 022 24952594
Email ID : cgro AT nsdl.co.in
Role : Chief Grievance Redressal Officer (CGRO)
Escalation Matrix for Exits related to NPS only :
Escalation Level : Level I
Name of the Official : Ms. Manjiri S. Salvi
Contact details :
Tel No. : 022 24994274
Email ID : npsclaimassist AT nsdl.co.in
Escalation Level : Level II
Name of the Official : Mr. Dinesh Dalvi
Contact details :
Email ID : dinesh.dalvi AT nsdl.co.in
Escalation Level : Level III
Name of the Official : Mr. Mandar Karlekar
Contact details :
Fax No. : 022 24994974
Email ID : mandark AT nsdl.co.in
Branch Office Address
Kolkata :
5th Floor, The Millenium,
Flat No. 5W, 235/2A,
Acharya Jagdish Chandra Bose Road,
Kolkata – 700 020
Tel. : (033) 2281 4461 / 2290 1396
Fax : (033) 2289 1945
Chennai :
6A, 6th Floor,
Kences Towers,
#1 Ramkrishna Street,
North Usman Road,
T. Nagar, Chennai – 600 017
Tel. : (044) 2814 3917/18
Fax : (044) 2814 4593
New Delhi :
409/410, Ashoka Estate Building,
4th floor, Barakhamba Road,
Connaught Place,
New Delhi – 110 001
Tel. : (011) 23705418 / 2335 3817
Fax : (011) 2335 3756
Ahmedabad :
Unit No. 407, 4th floor,
3rd Eye One Commercial Complex Co-op. Soc. Ltd.,
Above Vijay Sales Stores C. G. Road,
Near Panchvati Circle,
Ahmedabad – 380 006.
Tel. : (079) 2646 1376
Fax : (079) 2646 1375
About Us :
NSDL e-Governance Infrastructure Limited and The Pension Fund Regulatory and Development Authority (PFRDA) have entered into a agreement relating to the setting up of a Central Recordkeeping Agency (CRA) for the National Pension System (NPS).CRA is the core infrastructure for the National Pension System and is critical for its successful operationalization.CRA is the core infrastructure for the National Pension System and is critical for its successful operationalization.Recordkeeping, Administration and customer service functions for all subscribers of the NPS.
View Comments (23)
I haven't received my pran kit, Why?
I want to withdraw some money from my TR2 account of NPS, please tell me the procedure.
I am trying to update my aadhar card several times but I have not got any response. My prank number is 110097341152. Please provide suggestion.
My PRAN number is 110090748266. I want to open tier2 account but at last stage (payment) its not successfull. Retry but shown pending from payment gateway. How can I complete it?
I want to link my aadhaar with NPS account. How can I do that?
Information available from the Official Website :
What is active choice and auto choice?
My PRAN No. is 110041028844. I have forgotten my tin/pin number password etc. How can I use this service again?
My acknowledgement no. is 149849700065365 and I have not received my pan card so far. I have applied for this in the first week of January 2017. Please tell me when will I get it.
I am a new state government employee and got a SMS on 9th this month that is generated my PRAN. I took salary from June 2016. Now I want to see my CPS amount how it is?
I haven't received my PRAN number. Why?
I was serving for Govt of India. He has contributed to NPS from 2004 to 2011. I resigned the job and am in abroad now. How can I continue in the scheme?
I have received my pran kit. How can I activate my password and check my account?
My pran number is 110080511222. Now I forgot my login password and locked my account in login CRA website. So I cannot get any information from CRA. Please help me Please send me solution to my registered website.
I am a government servant of education department in Uttarakhand since 8th august 2007. I had been allotted my pran no.-110020968908 and monthly deduction was started to deduct about December 2007. But my problem is that I have not received my pran card while I have filled appropriate application form two times in 2007 and in November 2012 for nsdl. I have no records about my deposit. Please suggest me. What should I have to do ,to solve this problem?
I lost my pran card. How can I get new one?
My I-pin is locked. How can I see my account details?
My PRAN is 110061458243. I want to know the procedure as how can I get the home loan from my NPS funds.
How can I see account details? Already I have received my pran kit.
I hold NPS Lite PRAN No.500051509189. I did not yet received the 2015-16 account statement.
Please send my residential address below:
4, BARASAT NANDY PARA
P.O. CHANDERNAGORE
DIST. HOOGHLY (W.B)
PIN. 712136
I am employee central govt. My pan no. is AKHPJ8656J. I forget user id and password.
I have a PRAN under NSDL when I was in govt police job from 22nd December 2006 to September 2012 but I resign from job on September 2012 and my available total contribution as on 30/06/2016 is Rs.185337. Problem is that now I want to withdraw that full amount. Please suggest me how can I withdraw that?
How to change the date of birth in APY? I gave my actual date of birth in the scheme, but it is different in 10th marks card and pan card. Already amount is deducted as I have given the date of birth. Will it create any problem in future.
If yes means please guide me how to change the date of birth?
Thanks...