Company : Global Medical Shop
Head Quarters : Delhi
Industry : Online Pharmacy
Service/Product : Orthopedic, Protein & Supplements, Ayurveda & Herbs, Diabetes, Health Devices ,etc
Website : globalmedicalshop [dot] com
Customer Care Phone Number :
Phone number: +91-11- 45650648 , +91-11- 65954347
Fax: +91-11- 25917885
Email: info AT globalmedicalshop.com
Related : Online Medical Store India Delhi Customer Order Phone Number : www.customercare.gen.in/4843.html
Contact Address :
Global Medical Shop
C-53/A,
Mansarover Garden,
New Delhi -110015,
INDIA
Opening Time :
** Monday – 09:30am – 06:00pm to Saturday 09:30am – 06:00pm
** Sunday – Closed
Order :
How do I place an order?
** You can place your order by first registering on our website.
** The order can be placed then.
** You need to register only once for all your transactions.
How do I track my order?
** You can track your orders by logging into your Global Medical Shop account.
** Enter your ID and password. Go to my orders.
** You will find the history of the orders that you have placed in this section.
Cancellation & Refund Policy :
What if I am not satisfied with services?
** In case you are not satisfied with the services, you can get in touch with our customer care department and the team would ensure that the promised services are delivered to you.
How do I cancel an order?
You cannot cancel your order once an order is placed.
Return Policy :
If you receive a product which is not as per the specifications ordered by you i.e?
** You are completely protected. We offers a 30 day return guarantee for all such items.
** Wrong Size, Wrong Color, Wrong Quantity, Defective,Damaged, Or Significantly different from the description given by the merchant.
** However, for some products, the sale is a final sale, and the merchant does not accept any return.
** Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers, edible products cannot be returned due to health & hygiene reasons.
** We will also not be able to accept the return if product Is used/worn or altered Exhibits physical damage to the box or to the product Is returned without original packaging and accessories Serial Number is tampered.
** If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order.
Do I need to pay the courier company to send my product back?
** If we arrange the pick up of your product, you don’t need to pay anything.
** If you are using a courier service to send your product back, you need to bear the courier cost.
** However, we will reimburse you the courier charges upto Rs.300.
Refund Policy :
How does Global Medical Shop refund?
** The refund policy varies according to the mode of payments used.
** The refunds are normally processed by Global Medical Shop within 48 working hours of receiving your product.
** Please go through the payment details for a better understanding of the proceedings
** For payment by Credit card /Net banking, Global Medical Shop refunds the credit card or Net-Banking account.
** For payment made by cash on Delivery, Global Medical Shop sends across a cheque to your billing address.
** For payments made through a promotional voucher, Global Medical Shop will refund the amount with a globalmedicalshop.com voucher for the value of the returned product.
** You can utilize the same for future purchase.
How long does Global Medical Shop take to process a refund?
** Global Medical Shop strives towards processing the refunds within 48 working hours of receiving your products.
** The receipt of the refund varies according to the mode of payments you use. We take 2 working days to refund your cash to you for the following modes of payment
Modes Of Payment :
** Credit/Debit Card or Net-Banking
** Cheques
** NEFT/Bank transfers
** Voucher refunds