Company : Online Medical Store India
Head Quarters : Delhi
Industry : Online Pharmacy
Service/Product : Orthopedic, Protein & Supplements, Ayurveda & Herbs, Diabetes, Health Devices ,etc
Website : omsi [dot] in
OMSI Customer Order Phone Number
You can give orders on whatsapp as well: +91-9266229292
Phone :
India : +91-9582929295(India)
USA : +1-917-310-3767(USA)
Related : Big Chemist Delhi Customer Care Number : www.customercare.gen.in/4838.html
Tel : 011-45098999
Email : mail AT omsi.in
Contact Address
Online Medical Store India
160,Ground Floor,
Dayanand Vihar
Karkardooma-110092 Delhi
Office Timings :
** Mon-Friday 10AM-7PM
** Saturday – 10AM-02:30PM
Return & Cancellations
** Our aim at omsi.in is to ensure that our customer is completely satisfied.
** Our Refund is very simple. If you have ordered product through email, whatsapp or online order, we believe you have mentioned the right product name.
** Once delivered, you may check the product at the time of delivery.
** If we have sent the incorrect product, we will accept the replacement.
** However if you have mentioned the wrong product name or you want to return after product has been delivered, we don’t accept return.
** In case the product received is the incorrect product
** In this case we would refund 100% of the product cost if intimated within 2 days on receipt of the product.
We urge you not to accept a product in this case. To return the product :
** You may return the product in any of the below manner, we will also bear the return shipping for any incorrect product delivered.
** Once product has reached us, we will transfer the amount.
Please give address :
Please contact us at mail AT omsi.in or call us on +91 9266229292 to know your nearest dealer.
Return method & payment
** We urge our customers not to accept an incorrect product.
** For all refunds we will refund the amount to same mode of payment as used during checkout.
** For cash on delivery refunds we will issue an OMSI coupon of the same value which can be redeemed in a period of one year at omsi.com.
** The customer can also provide their bank & branch name, account number and IFSC code and we will issue them a cheque.
** The refund will happen within 7 days of receipt an inspection of the goods.
Our Services :
Medical care at home
Medical equipment rent delhi
Online Medical and health supplies
Discount on medicines and hospitals
Best doctor in india
Get prescribed medicine online
View Comments (11)
Is OMSI stopped their medical supply !
hi why you not responding
hi why number.is not working what's the issue
I have ordered one soap 2 months before. Whenever I ask they are saying you need to wait 5 to 6 days and also if you want to cancel the order Rs.100 + 5% payment gateway charges will be debited from your order amount. They will say we will inform you. But I don't get any response after 5 days. I need my product (or) return my full amount back. Order ID is 2809028
This is the Reply from their said whenever I ask for the status, "Dear Customer, You need to wait 4 to 5 working days so once we get update from our vendor we inform you same"
I have ordered 1 medicine before 4 to 5 months, it was reached to me after 20 days so I have returned the medicine and talked to your person for refund, he told me to return my money in 15 days, still I have not received my refund but again, I have requirement for that medicine so, can you please help me and send the medicine asap.
I order some medicines on this. But they have not placed it yet. I ordered on 8th July. Please send it to my address soon.
I have ordered a product 13 days ago. Payment is also done. But I don't get the product. Tracking id is also sent to me. please do something so that I can get the product soon.
You can track order using your order id & billing email in the tracking link available in the official website.
I have ordered elicort cream online on 19th January but did not get dispatch message.
Information available from the Official Website :
I have ordered some medicine for first time in this site but it is not satisfactory because before one week I have ordered and they not sent any tracking number I did not receive the medicine yet. So cancel the order.